No. 1 Charlotte Street

Room pleasant but small - one member of staff very helpful re. e-bike charging. Nice outlook over harbour from front of building. Characterful place.

We were in Room 2 which turned out to be right over the bar which was noisy until late. When this was noted the next morning the lady on duty just said 'oh yes, rooms two and three are quite noisy - I'll feed that back', but they obviously new that and despite us having booked months in advance we still got put in that room. No apology even. The breakfast staff member was completely disinterested. Also as it was a Tuesday evening only one restaurant was open in Port Ellen and they only told us about this when we asked where they could recommend - obviously it would have been good to know in advance given the local whisky tourism and foreign groups etc. - luckily the owner of the restaurant (Sea Salt) took pity on us and squeezed us in between first and second sitting.

Full breakfasts were wonderful.

The room was well presented and very clean The bathroom was clean and everything worked Breakfast was self service (except the hot food) and was excellent

Not good value for money as we were charged a rate befitting a good quality hotel but only got a bed and breakfast!

Great location. Fantastic breakfast. Very friendly and helpful staff.

Very small room with a awful view of a fire escape. Expected a little better for the price. Shower head was broken and unable to watch normal channels on TV.