Panama Hotel and Suites

Great local hotel, we live close by and use it as a kind of annex when we have family and friends in town that we can’t accommodate. Never disappoints!

THIS HOTEL IS HIDING A SCAM - BEWARE BEFORE YOU BOTHER TO CONSIDER STAYING HERE!!! WE absolutely do not recommend this hotel on any level. We made a reservation the night before and due to an ADA issue, as well as food poisoning, e could not travel for 4-hours to get here.. We were not able to attend the following morning to our reservation. We called for two hours trying to cancel our room and repeatedly, they refused to help us. Whenever we asked for the room to be cancelled, they hung up on us and we would have to start over again. There is a similar review on their facebook page from someone who said they were charged multiple nights for a cancellation and the policy is one night. We could not find anyone rational to talk to or even remotely nice, we were just shoved into a vortex of hell with these people. I WAS CRYING in the end because we could not get anywhere, just more and more and more rude people. We will be consulting with a lawyer as they literally refused any accommodation or any help due to an ADA issue and even hung up on us saying it did not matter to them if it was ADA related or not. I WAS TREATED ABUSIVELY BY THE STAFF TAKING CALLS HERE, THEY IGNORED US ON EVERY SINGLE CALL, WE WERE HUNG UP ON ON EVERY CALL AND EVEN AS WE BEGGED FOR HELP, NO ONE WOULD HELP AND STILL REFUSE!!!!!! Since this matter, I have still been unable to resolve this with this hotel. Not only that, but I recently got a BILL from THEIR FLEX PAY that is somehow attached to their hotel. They have some agreement with FLEX PAY which is UPGRADE - A PREDATORY COMPANY THAT STEALS EXORBITANT AMOUNTS OF MONEY FROM YOU UP FRONT AS IN PREDATORY INTEREST CHARGES!!!!!! SO GET THIS, I EMAILED THE OWNER, AS SHE HAS ASKED ME TO, SHE HAS NOT REPLIED ONCE. FLEX PAY OFFERED US A PAYMENT PLAN ON THIS AND DID NOT DISCLOSE HOW MUCH THE INTEREST WOULD BE OR ANYTHING OF THE SORTS. NOW, HERE IT IS 4 WEEKS LATER AND TURNS OUT, PANAMA HOTEL'S AGREEMENT WITH FLEX PAY, IS UPGRADE AND UPGRADE HAS CHARGED US DOUBLE THE COST OF THE HOTEL!!!!!!!!!!!!!! DOUBLE!!!!!!!!!!!!! I HAVE LITERALLY GOTTEN SCAMMED BEYOND BELIEF AND I HAVE NO IDEA WHERE TO TURN OTHER THAN ATTORNEY GENERAL IN CA THE OWNER HAS NOT REPLIED AND APPARENTLY THIS IS NEVER GOING TO GET FIXED SO HOPEFULLY I CAN SAVE THE REST OF YOU FROM SPENDING A DIME HERE

La chaleur des pièces

Rien

I absolutely do not recommend this hotel on any level. We made a reservation the night before and due to an ADA issue, we were not able to attend the following morning to our reservation. We called for two hours trying to cancel our room and repeatedly, they refused to help us. Whenever we asked for the room to be cancelled, they hung up on us and we would have to start over again. There is a similar review on their facebook page from someone who said they were charged multiple nights for a cancellation and the policy is one night. We could not find anyone rational to talk to or even remotely nice, we were just shoved into a vortex of hell with these people. I WAS CRYING in the end because we could not get anywhere, just more and more and more rude people. We will be consulting with a lawyer as they literally refused any accommodation or any help due to an ADA issue and even hung up on us saying it did not matter to them if it was ADA related or not.

I will definitely comeback to Panama hotel

This is a magical place with a really good price. I enjoyed walking into downtown. It is quite, safe and comfortable. Be sure you know that many of the rooms offer shared bathroom and shared kitchen. Also, the stairs are steep and shallow, so it may not be the best choice if you have mobility issues.

Just needed an affordable room while visiting family. I loved all the eclectic charm and antiques at the hotel, such a quirky cool vibe!

This is not a hotel!!! This was an old, broken, and terrifying Jail. The staircase was so dangerous that you could kill yourself climbing it. No air conditioning. Only fan!! Mosquitoes in the room. The blanket was torn off. The room was so tiny!! Shared bathroom, fridge and macrowave ... just terrible.