Eco-Lodge Hotel Oasis Fishing

I enjoyed my stay here. The staff were really friendly and helpful. My cabana was clean and comfortable. I fell asleep to the sounds of the waves crashing which was special.

Nothing

excellent location, next to the beach

all good. the young lady at the reception/bar should be more client friendly

It is located right on the beach; there were no issues with food availability in the restaurant; the pool was relaxing, clean, and well-shaded. It's very quiet, even when the place is booked, and the staff tried to accommodate my requests whenever they could.

It was one disaster after another. The electricity kept going out (this is pretty normal in Saint-Louis, but at this hotel it really screwed up how the ACs worked). Management tried to be accommodating, but other staff seemed put out by some requests (for example, when the AC went out in my first room, they upgraded me at no extra charge but made me carry one of my big bags to the new room because staff were busy with other things. Normally, I wouldn't care, but I was extremely tired and sore from running around in the heat to do other errands). They advertised a private beach on the property, but access to it was locked off and obviously hadn't been used in some time. When I checked in, they told me they accepted Visa when I asked, but on checkout, they said they only took cash.

Nothing from the hotel or staff

Staff rude, unprofessional and unhelpful. Food bad, I got food poisoning. Charged extra for air con. No water for shower. No access to the beach which was advertised.