The Ashok, New Delhi

Location

Staff behaviour, they always seek for tips

everything was third class and i am ashamed to say being a indian

The location, and surrendering area, easy access to the main attractions and 3asy to find taxi or any other mode of transportation. And the staff was very kind, friendly and exceptionally service oriented. Food was not so bad, decent spred in the buffet as well.

Rooms quality was very bad, they are very old, room amenities were dirty and old. We have booked a dou room but all basic items were in one pc only. Infact we had to change our orginally booked room due to the poor room quality and bad smells. Specially 6th floor required solid renovation compared to 5th floor.

Great Location..old world charm Heritage Photo gallery by Steve Mc Curry Bath rooms were well maintained clean

General maintenance can be better

Location

The hotel was super bad and not at all value for money. The hotel is too old and most of the things are broken. The initial room given was not cleaned at all and everything was broken. On calling reception 3 times they changed. The new room's ac was not working and they did not fix it. They showed me other rooms but everywhere some or other problem was there. Noise cancellation was not there at all. Even a slight whisper outside the room will be audible in your room. Even curtains were broken preventing the room from getting dark. Towels were of very cheap quality. Hot water was not coming. Then the plumber came in and told me to waste water for 15 mins and then only hot water would come. Even their bedsheets were too small and not comfortable at all