Hotel Boutique Casona Violeta

Buena ubicación, camas comodas, lugar confortable

Lo unico que considero, no malo si no que levemente incomodo, es tener que estar contactando a alguien para entrar al estacionamiento y procedan a abrirlo manualmente.

La atención del personal. Amorosos, atentos. Preocupación por la situación de nuestra de viaje de aniversario (chocolates). Muy lindo detalle. Buen desayuno. Los espacios comunes de la casa son bonitos y la decoracion interesante.

La pieza sin ventana. El patio poco acogedor. Merece ponerle un poco mas de alma. A pesar de que es invierno, con el sol que salió y la linda luz, un par de sillones serían bienvenidos.

Llegamos a más 7 de la tarde , estaba todo cerrado . Unos guardias de seguridad de otra empresa nos recibieron y llevaron a las habitaciones a través de una fábrica de harina y al llegar no eran las que reservamos . Pieza sin calefacción. Ventanas en mal estado . Nunca tuvimos contacto con alguien del hotel . Llamamos a la dueña de forma insistente y nunca contestó . Finalmente no tomamos las habitaciones y buscamos otro hotel

Ubicación muy central , las piezas cómodas y temperadas linda decoración y camas exquisitas

Solo por ser algo extraño , al llegar al comedor del desayuno no había llegado nadie del personal y tuvimos que auto atendernos . Llegaron al rato.

the garden, the breakfast

**Service Needs Improvement** They only tried to communicate with us via WhatsApp, which didn’t make sense to us, especially since a phone number was listed on Booking. Our only contact with the receptionist was through phone calls—no one was physically present. When we arrived, only the guard was there—there was no reception staff. The parking lot was shared with another company (possibly a trucking company), meaning it was not exclusive to the hotel or its guests. The place felt more like a motel than a hotel. The towels didn’t look new or particularly clean. The air conditioning remote had no batteries. The shower was clogged, causing water to accumulate. Another confusing aspect was that the rooms were supposedly connected to a restaurant, but they were managed separately and had no shared administration. We also booked this hotel because it had a restaurant, but unfortunately, they were not actually connected. It felt like there were three different businesses operating in the same place, which made everything feel quite disorganized. In the end, this "hotel" felt like just a room with a bed, with no one around to introduce the place or its amenities. The atmosphere wasn’t welcoming, and we felt quite lonely during our stay.

Old charming building with a modern style

The bed was comfy and there was air conditioning. It was quiet.

Once booked there was no one to meet us or open a door. From outside it looks like an old dusty prison or ghost town. After several messages and attempts by phone a security guard let us in. If you leave the site you have to go out a back door thru a b7siness yard and to return you bang on thr gate until thr guard opens the back gate again. They didnt remember to make enough fruit cups at breakfast so everyone else got one but us.

Beautiful old "casona". The bed is very comfortable and the patio is lovely. Breakfast is served individually. A great place to stop along the Ruta 5 drive.