Best Western Plus Revanta Mcleod Ganj

The hotel was excellent and offered really good value.for money. The room was spacious, clean and included everything you needed. The rooftop bar had amazing views of the mountains. The breakfast and dinner was delicious. I had a lovely treatment at the spa here. The staff were wonderful and exceeded all expectations. Thanks to staff at the rooftop bar, spa and reception who provided excellent service. Rakesh, Suhana and Ravinder were brilliant at breakfast and very attentive throughout. Thanks to all for a wonderful stay.

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Restaurant is good

Location is not walking distance to other restaurants. Must take 20-30 minute taxi to main strip. They overbooked and moved me to a dated hotel next door. Much lower quality. Staff were not helpful especially the front desk and not accommodating

Location although away from main restaurants. No food options walking distance other than hotel restaurant. Food at the restaurant was good.

Horrendous service. They overbooked hotel for my second night and relocated me to a neighboring hotel. The front desk try to convince me it was an "upgrade" when it was a completely different property. I had to check out and check back everyday for 3 days though I had 2 separate bookings. The other property next door is highly dated -likely from 90s. Their "fitness center" is terrible.

Good sized clean rooms, very comfortable beds

Lack of soundproofing from rooms above

The breakfast food spread was good and food quality was good.

When it was informed one day about breakfast/room service required due to health is not good. The service was denied. We offer to pay for the food under room service for breakfast then also the same was denied. The surrounding was noisy and spa was very poor.

Nothing to recommend it

Large reception area was cold and unappealing Poor standard of housekeeping Breakfast very average The swimming pool although indoors is freezing and very small! No newspapers available

Well situated away from crowded areas on top of a mountain with beautiful scenery.

Door blocker/holder was bit of irritant of washroom.