New Orleans Hotel Eureka Springs

Beautiful hotel in an excellent location. Sue at the front desk was welcoming and helpful in every way. We took her advice and attended The Quarter bar downstairs. She said the band playing were excellent and she wasn't wrong. We enjoyed ourselves very much.

Bathroom didn't have any counter space and was small but we managed, and frankly what we expected for an old vintage hotel. We still enjoyed the room and the view. This is just commentary because we weren't disappointed.

Everything walkable

The staff were courteous and helpful. The location was convenient for what we were interested in.. The overall ambience was good.

There was not any breakfast available to buy or free. There was no daily housekeeping. Parking was a hassle. The stairs were a killer - elevator is needed at least for luggage. Insect infestation was not appealing. Very poor value meaning price for what you get. The idea of having to pay upfront without being able to cancel within 24 hours is awful. Will never use the booking service again - my fault second time I got ripped off by them.

Good location

Good location and very good hosts

The staff is always friendly and accommodating.

59 stairs up and 59 stairs down.

Loved the atmosphere when we walked through the door. Deco. was nice. Stairs were not bad at all.

When I opened the door and seen the dirty stained carpet and noticed the bed frame that was appoilster on the bed was stained in several places. The sheet would not stay on the bed. I noticed that whomever made it didn't get them fitted correctly. Bathroom- mirror was hug to the moon and all I seen was the top of my hair. I could use a full length one. Bathroom looked like it needed cleaned and repainted. Yes the place was old but paint, cleaned along with the grout should have been done. I have never been in a room so disappointed. To