Hotel Hartenfels

Location and traditional style, and waiter/ cleaners all great. Ski room good. Apartment good (except for broken shower which was never fixed) Wellness area adequate.

The manageress Nancy lacked any charm and made us feel like we were distinctly unwelcome. Owner whilst keen to welcome at times somewhat lewd and inappropriate with our teenage family. When a repair was done to a defective shower it did not cure problem yet we were chastised by Nancy at dinner for not thanking management fir the (non) repair. In fact the Shower head still fell to the floor and we had not thought repairs completed.

Die Zimmer sehr geräumig und schön. Das Essen ausgezeichnet und ein sehr gutes Frühstück.

- Sehr nettes Personal - Gutes Frühstück - Balkon mit toller Aussicht - Große Wohnung

- Inneneinrichtung etwas in die Jahre gekommen - gehobener Preis

Herr Wolf and Frau Nancy are caring and most thoughtful hosts - they made sure that our stay at Hotel Hartenfels was all we could hope for! A friendly welcome with helpful tips about skiing in the area was followed by a week of attentive hospitality. The breakfast selection was lovely and perfect for a day of skiing (the cable car is just a few minutes away!), while the local dishes served for dinner were always tasty and very filling. The rooms are spacious and very designed and tidy. It’s clear that this is a family establishment run with passion and attention to every detail. Can’t wait to go back!

There is nothing to dislike - the location, hosts and food are great!

There was nothing positive to say about it.

I didn't like the fact that they treated guests like dirt, threw them out the door and kept all the money I had paid in advance because the hotel didn't receive a direct request from me about my dog, as requested. And that even though I only ever had to activate the search filter “Pets allowed” on Booking so that I never had even the slightest hint of a problem with the dog. I think this is exactly why the search filter exists.