Hotel Saint-Donat

Nothing

The personal are not friendly. And not honest about hidden fees They charge 15% additional if you pay with credit card

The property was quaint and clean.

We were told the day prior to arriving that they do not accept credit cards so we needed cash. The lady was rude.

When I booked this property in January it said they would charge in advance, which was fine, I was under the impression that meant they would charge our credit card. But 3 days prior to our stay they emailed me telling me I needed to do a bank transfer with the full amount. We are from the United States and do not have a Canadian bank account. I was completely stressed out . After messaging the hotel back and forth they agreed to letting us pay cash, over $1000 between the reservation for my sister and I. We were not traveling with that much cash and had to use the atm each day before our stay to be able to take out the money necessary, incurring a fee each time. It was a very poor way of doing business and for this reason I will not recommend this hotel. Also, the manager was very rude.

See above. Also they did not leave us enough of necessary things like toilet paper, we had to borrow from other family staying with us in another room.

Didn't have breakfast Location good

A day before we saw owner outside and asked to use sauna. It wasn't available so we booked for three oclock the next day. At 1:00 that day I emailed to cancel the sauna. At 4:00 we were about to get into the car. The owner was outside and was very angry because we didn't use sauna. We told him we emailed at 1:00. He went on and on and said he doesn't look at his computer every minute..... the owners were very inaccessible