HighCrest Hotel

Location, they upgraded my room to junior suit. The staff were amazing especially the receptionist Safwan was very kind and supportive

The toilets need maintainance, they are smelly and old.

Comfortable bed , Quite room , room view, cozy hotel , spa , safe for solo female travelers, thanks Mr Emad for gift 🩵 Unfortunately I just record vide so have no photo to share on booking I do them on google

Breakfast can be better , housekeeping slow in response, I got receptionist attention to one cleaner that get back cutlery after fallen them on ground 🤐

1. The room size was very spacious, 2. The location is great (across the street from Majidi Mall). 3. The price for a junior suite is good.

1. The checkin and checkout process takes around (15 minutes) although I have booked the room a couple of hours before arriving. 2. The toilet was not clean as it was not flushed when used before I arrived. 3. The prices in the minibar list in the room DO NOT match what you will be charged for in the checkout. I used one bottle of water (1,500 IQD in the minibar price list and 2,500 IQD in the checkout) and one Coca-Cola (3,000 IQD in the minibar price list and 5,000 IQD in the checkout). Above all that, you will be charged 10% as a service charge 😤😤😤. 4. The exchange rate is higher than the market value (100 USD for 145,000 IQD while it is 141,200 IQD in the market).

The staff are extremely courteous and accommodating. Great location and spacious rooms.

NA

One of my favourite places to stay.

The staff were so friendly and helpful. The facilities were top class. I'm definitely going to stay there when I return to Sulymaniyah

I like every things in my stay in the hotel, the staff is really professional, and the accommodation is so nice and well organized. The staff is so friendly, Mr Miras, Safwan and all the others so kind, supportive and motivated.

Every things was so great, only I can recommend to include all types of massage mentioned in the catalog to be provided, For example I would like to try head and foot massage, but unfortunately only other type of massage was available at that time, All the other things was great.