Hotel Les Cinq Djellabas

So kind and inclusive the staff was Nothing was too much trouble for the staff and everyone working at Les Cinq

Nothing

Confort, chambre, literie, piscine, personnel

Petit déjeuner un peu juste pour le prix de la chambre, pas de salle de fitness

La decoration, le cadre et la gentillesse du personnel.

Le calme absolu. La possibilité de prendre ses repas ou nous le souhaitions au restaurant ou n’importe où dans le parc. Personnel très gentil. Literie très confortable. Deco locale sobre et élégante

Impossible de bien dormir car pas de volets ni de rideaux sur certaines grandes ouvertures. Vraiment inadmissible pour un hôtel de ce prix.

Everything !

Stayed for 3 nights after a longer stay already inside the medina, so we were ready for some quiet relaxation time. The hotel is about 30 mins from the main medina, so a great location if you want to dip in and out of the chaos of central Marrakech. The look and feel of the grounds and the accommodation gives the impression of a tranquil retreat. Staff were friendly and accommodating although not overly visible, they were on hand if needs be. The food was ok, tagines were good but there's not a huge choice of food on the menu. The accommodation is nice, maybe a tad worn in the bathrooms, but it's roomy and nicely appointed - plus there are loads of seating areas dotted all over the site, plenty of areas to sit, eat, drink and enjoy the view. The pool is stunning, loads of comfortable loungers and gorgeous planting throughout the grounds. You can also take in the lovely sunsets from the rooftop of the main reception too. The hotel is small with only 10 or 11 stand-alone rooms / African-style huts set in lovely grounds, and at the time of our stay there were very few guests. On our last day we were actually the only ones staying here, which was a bit weird and eerie. It's a very popular place to rent out entirely for families or events. We had a fabulous driver whilst we were in Marrakech which I highly recommend the hotel also knew him he's called Hassan, lovely gentle soul couldn't do enough for us!

Noise!! Every afternoon and evening there seemed to be some sort of party / event going on close by. Couldn't work out which direction it was coming from, but it sounded like a hotel with a DJ and loud music being pumped out to a roaring crowd. I asked a member of staff if this was a one-off, and he said no, it's all the time! Lying by the pool, I had to put my earbuds in to drown the music out. It wasn't too bad inside some of the buildings, but it ruined my peaceful holiday. The beds and pillows were really uncomfortable I had to ask for softer pillows and if they could somehow make the bed less hard both requests were taken care of promptly. I would also have liked a kettle in the room to make a drink, and a wider selection of food on the menu. All these areas could easily be rectified, and it could be really wonderful, just not for us.

So perfect and tranquil - we had the most wonderful time here. The rooms and grounds are stunning, it’s suuuper quiet, food and drinks are great (the breakfast is soooo good) and above all, service is impeccable. The fact that it’s a bit out of Marrakech is a welcome change from the busy centre, and the hotel is great at arranging transport for a seamless stay. Highly recommend having dinner in the garden - it was such a nice detail.

Nothing, everything was perfect.