Hotel Doña Mary Huatulco

The staff was super helpful, the location was very centric, they helped us find an affordable tour, everything was super cozy

I didn't have breakfast there. I used a kitchen in the room. The location was OK. I like the attitude of the staff. Helpful though I didn't speak Spanish they found the way to communicate via telephone.

The shower was cold. I knew that there would be stairs but I didn't expect so many.

What’s not to like about it other than the price, but then all the budget hotels on Huatulco are overpriced. It is basic, clean, the bed was comfortable, shower was great. There’s a wonderful restaurant across the street for breakfast. The location is outstanding.

Nothing

Super clean and good smell in the room. Fresh because of the aircon and hot water was amazing.

No outside window, just to the corridor.

the location is very walkable to the main area of La Crucecita. The pool is great to have, cooling.

There is no really comfortable place to seat around the pool, only 2 wooden stiff benches. They could probably take part of the dining room to make space for some pool side furniture, as I never saw anyone seating there having a meal at anytime, just big empty tables. The room itself is Ok, very basic, only 1 outlet to charge phones or tablets and its randomly situated on a wall with nothing to hold the equipment, unless you pull the only chair in the room and put in on that wall. Also, when they wash the floor, I saw them spraying the mop with a product and the smell is very offensive in the bedroom if you enter just after they have cleaned it. It was choking me, don't know what it did to my lungs, we had to open the door and the windows, even if it was 90F outside and put the fan on full blast to air the place. Also the first 2 nights, the room in the back of us was empty but on the 3rd night, a family came around 11 pm and they made a lot of noise, talking, pushing luggage against the wall, loud TV noise. After almost one hour of that, I had to dress up and go down to the reception area to tell the clerk of the annoying guests next to us, preventing me from sleeping. It was midnight by that time and she came up to tell them to keep quiet.

Centrally located. Large comfortable king size bed. Good size room. Pleasant staff. Good value.

Bathroom sink very small. No shelves or hooks in bathroom. Water pressure was low. The pool was ok , but there was no place to sit around the pool. The place was old. Room itself was well maintained, but the common areas needs a bit of TLC. There were some reports of cockroaches and possibly bedbugs, which made us a bit apprehensive, but they seem to resolved those problems. No sightings and no bites.

Kind staff at the reception. The bed is big and the room and bathroom were clean. Towels are big and fresh. Playa Santa Cruz is walkable from the hotel and took only 10-15 minutes to Playa La Entrega by taxi. Close to Zócalo and restaurants/stores. Pool was a good size and so refreshing in hot weather.

Nothing much to complain but we saw baby cockroaches 3 times. Two were dead under the bed sheet and the pillow, and one was alive. Wifi was pretty slow and there was only one power socket under the light switch(could be only the room we stayed). Maybe they could clean(like pick leaves and stuff) the pool a little more often but it wasn’t a big issue.

Nothing I liked

I didn’t like it at all specially the rude personnel

Hotel was centrally located near shopping, food and night life. There is a 24hr laundry service within walking distance, very convenient. The area seemed safe and secure.

1. Parking was a little difficult if you came back later in the day. 2. The air conditioning was not cold enough. 3. The shower head had no pressure.