Santerra, Valle de Guadalupe

I love the area, the views, and the privacy. The people at the office were really friendly and made sure we were taken care of while staying there.

Breakfast is great.

The administrator said that not have a valid reservation. I request to send evidence of my reservation in booking.com 3 times.. After that, he mentioned that not have rooms available for 4. Just 2 and move me to a different area 2 small rooms for 2 with the half of size of my reservation.

Loved the location and the service. Everyone was so nice, respectful, and the room was clean. Even the doggies looked out for us and were so friendly! The property was beautiful and relaxing. Carlos and Ricardo were amazing, considerate, and respectful. The food was delicious! The view was beautiful and it smells amazing in the morning. The natural feel in the shower was amazing!

I liked this but also didn't like that there wasn't a TV. It's a positive but a negative because a movie would have been nice or to be able to listen to music on YouTube in the room. The roads were also tough to drive in because they're bumpy and it's just dirt but it adds to the overall traditional Mexican style we were hoping for, another positive but if I had to find something I didn't like it was just those two things.

I enjoyed the relaxing atmosphere the place provided. Ricardo was very helpful and welcoming excellent service. The breakfast are very simple but delicious with a calming view i recommend the place for a nice relaxing getaway

There was not hot water everything else was perfect

Quiet and relaxing