Snowlines Lodge Hakuba

Where do I begin It was like a home away come home. Stephen and his lovely wife Sarasa could not have been more welcoming. All the staff are so lovely. I loved being able to have an onsen at any time I wanted which was usually around 5 am while the kettle was boiling in the dining area. So when I had finished I could have my tea😊 I do bring my own milk from Aus so I was able to keep it in the kitchen I like to make my time away feel as homley as possible There was ample food for breakfast and you eat while the fire is burning at the other end of the dining 💕 Such a great way to start your day I also ate in a few nights for dinner and the food Sarasa served was delicious ,and beyond what I expected ✨✨why go out if I could eat in. There are 2 log fires so throughout the lodge you can smell that device scent of a winter fire which just adds so much to a winter holiday. The communal areas are huge and very easy to find a corner nook to get cosy in, and not feel like you have to partake in conversations with others if you don’t want to. There is a piano and I wish I played as every time I walked past I wanted to have a crack at It The location is great, literally a 5 min walk to Echo land Shuttle available in the mornings if you want from the lodge which is very convenient and busses back drop you close by, just a few minutes walk back I have been going to HAKUBA now for 11 yrs to ski and staying else where so this yr was a new one for me I needed a change and it it turned out just fabulous 🥳 I will definitely be coming back to stay Thanks again to all of you ✨✨✨

It was all great 😊

I’m reluctant to let everyone know what a fabulous experience we had, out of fear that we won’t get a booking next time we head to Hakuba. Snowlines goes the extra mile for their guests, making all feel welcome. Geared towards those who are skiing or boarding- it’s ideal! Steve and Surasa know what they’re doing and it shows. Delicious breakfast, shuttles are provided to the ski fields each morning and there is a bus stop out the front, and others within walking distance. The facilities are clean and comfortable, an onsite bar that’s reasonably priced and well stocked. Warm, extremely clean and comfortable-The lodge is an environment you are happy to spend time in when not on the slopes. Dining in options were offered and fabulous! Excellent communication, Lots of extra services available at a reasonable cost, we left feeling well looked after and disappointed we couldn’t stay longer.

Nothing to complain about at all.

The location was perfect - close to restaurants and easy access to the slopes. The accommodation was spacious, clean, comfortable, and homely. All of the staff were very friendly and helpful. The breakfast and restaurant dinners at the lodge were absolutely delicious. We got to taste beautiful Japanese food and our son with coeliac disease was also well catered for. Our whole family (with four teenage children) thoroughly enjoyed our visit and we will definitely be returning.

Nothing

Steven, Sarasa and the team were incredibly friendly and helpful while my partner and I were in Hakuba, they were so friendly and not only gave many insights on what’s good to do around town including food options and snowboarding, but they were always so engaged in conversation with us making us feel at home every day 🥹🫶🏻

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It was a return visit for us and we wouldn’t consider anywhere else in Hakuba than here. Stephen and Sarasa run an excellent lodge with warm comfortable and homely feel. Staff were super friendly and everyone is helpful to make the best of your stay.

Nothing

Great and friendly staff who couldn't do enough to help.

Nothing to dislike

Everything was absolutely amazing! Great location- within walking distance of Happo and Echoland. We were greeted at the station and felt very welcome at the lodge by all the lovely staff. Room was really comfortable and we really enjoyed the onsen after skiing! Food was amazing throughout - thank you for the lovely breakfasts everyday. Wonderful family feel to the place with personal touches. Nice areas to chill out by the fire. Boot room was so good. Transfers to the resorts every morning and advice on conditions in each resort was extremely useful. Will definitely recommend to friends and family and come again if we are in Japan!

Nothing- everything exceeded our expectations!