Lilly's Lodges Orkney Butterfly Lodge

Location was excellent . The lodge was very clean and like new inside.

Lovely property!

Everything was perfect! Such a cozy place among farm land. I loved hearing the sheep while having a coffee in the morning with my book. There is a mini fridge with a freezer! so I was able to buy some ice cream and store it for later, the bathroom has towel warmers, and the shower is spacious. I needed help with the shower on my first day and in less than 5 minutes Graham came in and helped me. We also chatted a bit about his travels. What a wonderful time!

Beautiful location, convenient to all of Orkney!

The place was clean and all on the ground floor. It wasn't a room it was a "pod". The scenery was beautiful when we arrived but the fog came in for the rest of our stay (no ones fault). The wildlife was wonderful.

1. When we got to Orkney I phoned to give an eta as I didn't want anyone waiting but I was greeted with have you seen the Ts and Cs. These were emailed over, a list of don'ts with a list of charges for breakages. No one greeted us there was a key pad. A book of instructions inside said if we had paid we agreed to the Ts and Cs !! They took their money a month before we stayed and we got the Ts and Cs when we arrived. We had paid £170 for the ferry return, they had £465 of our money so we had to stay. Then that night we had a text to say we owed another £30 for the dog and were given their bank details. With no facilities for BACS we offered cash or card. Cash was asked for and they would pick it up, next night several texts to arrange to pick up money but next day they didn't turn up. We had plans, £465 was already paid so we didn't wait but put their money in the key pad. The first night was freezing because we couldn't the heating to work, sorted next day. It was very small, when me and my husband sat on the sofa feet on the floor and the dog laid down there was little space to move. Bed attached to the wall in the kitchen area, my husband had to climb over me to get to the loo, he's in his 70s. The table had 3 chair stored in it - found that on day 2. It was too small, hosts wanted nothing but your money, 2 evenings spoilt with wanting £30, if they had met and greeted us it would have been paid on arrival. I can safely say we would never want to see their "beloved pods" again and would never recommend them. Personally we wanted self catering for 3 days to save money and it cost £495 (without food) for 3 nights. and they tell you beds must be stripped, washing up done everything tidy before you go. B&B is a great deal less with breakfast included and they strip the beds and do the cleaning.

The location is nice, especially in good weather

The heat controls are difficult to fathom, although the cabin was warm. No contact from the owners or anyone else during our stay, apart from automated (?) messages, threatening extra charges for this, that and the other. Would encourage them to reconsider this approach - the emojis don’t help!

Very good location for getting around Orkney, and it was secluded and quiet. The facilities were generally very good, but aspects of the accomodation are looking a little 'tired'.

Given that there were washing facilities on site, they were not available to residents. Given also the high cost of the accommodation, I thought this an oversight, especially if you have to move on with dirty clothes (as we did). In addition, we did not receive a visit or phone call from the owner, which would have been a courtesy. Most people these days would expect wifi, which was not a big problem of us, but might be for some.