Azul Nomeolvides Bacalar - Guests Only

Azul Nomeolvides es un lugar espectacular, rodeado de naturaleza, paz y tranquilidad. Perfecto para venir a desconectar y relajarse. La habitación es muy cómoda, las vistas a la laguna son increíbles. Las amenidades a orilla de laguna invitan a pasar todo el día sin necesidad de salir. La comida que ofrecen es deliciosa. El servicio muy amable. Absolutamente inolvidable.

Azul Nomeolvides is a small place, only six rooms, quite removed from the world. The rooms are spacious and done rather nicely, if a bit sparse. They're quite open to the world, especially the bathrooms, which are done wonderfully in different stone patterns and feature rainforest-like showers and a wonderful array of lotions such as sunscreen and aloe that you should absolutely try. The owner Bernie is super-friendly, as is the staff and his two dogs very large dogs as well. A few other points though: A 10-minute achingly slow drive off the main highway 307 to reach the place, over a horribly bumpy dirt road. Not a deal-breaker, but we grew to dread that drive. Not much tables or flat spaces. The rooms' openness means you'll hear the dogs prowl around at night (you'll hear them panting) and much worse, you'll hear all your neighbors. We were the only guests there at first until it filled up Friday night and we heard our neighbors' talk, singing, and music until midnight, even after two other rooms told them to shut it. If there's no noise, the openness is great. It lists a "restaurant" which, no is a snack bar, a window to order and pick up and only a few tables outside. It's fine, but not a restaurant. We only ate breakfast there and it was excellent. Many creative sitting spaces along the hill descent to view the lake, but note that lots of stairs are involved. We took advantage of their included kayaks one afternoon, a nice touch.

When you arrive you get the feeling of arriving in a corner in the middle of the jungle. You are greeted by Fatima and her great Dane who is a real character. The rooms are very comfortable and although there is no air conditioning the The fan system works very well.

The entrance to the lagoon is complicated.

Amazing rooms with views

The mystical and magical lagoon is the ideal setting to perch oneself in an elevated palapa. Surrounded by the singing of the birds and rustling of leaves, the gentle waters beckon you in. Very private and conducive to couples. Love the outdoor bathroom.

We booked what we thought was the front cabin on the lake but it was actually a row back. Needs safer access to water - stairs are quite slippery.

It was designed well. Being by the water and having the view from the room. Healthy breakfast.

Few things but not that important. I didn’t like to go to the bathroom in the middle of the night because I didn’t know what will except me. I mean it is in the middle of the jungle/ woods. I wish there was an automated sensor for lights in that area.

The fact that was close to the lake.

Most of the issues I encountered during my stay at this property stemmed from inadequate disclosure of important details in the basic property information section. These details were only mentioned in one of the final pictures posted. Notably, there was no Wi-Fi available in the rooms, and as indicated in the photo, there are two large dogs on the premises. Unfortunately, one of them attacked me while I was checking out, biting my luggage. It's worth mentioning that these are not puppies but rather sizable dogs. As someone who is afraid of dogs, the last thing I wanted was to hear reassurances about their temperament. Additionally, the property generates its own electricity. On the first day of my stay, I reported the lack of hot water in the shower, but no resolution was provided, resulting in three days of cold showers. Despite communicating in both English and Spanish, the staff was unable to offer solutions. To top it off, on our last day, there was no water at all. So I started my day collecting water from a bucket to dispense it in the toilet. Furthermore, I found the lack of privacy within the rooms of the first two cabins to be bothersome. Any curious guest passing by could easily peer into the room, as the only privacy measure provided was a sheer curtain that failed to cover the entire front door. Although the staff claimed that the layout of the cabins ensured privacy, this was not my experience. From the pathway leading to the cabin, I could see my partner lying in bed. While I appreciate the concept of being in touch with nature, I expected more for the price charged, particularly in terms of amenities such as a warm shower and adequate privacy. Throughout my stay, I found myself frustrated by the high cost and the numerous issues I encountered.