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8.6 / 10 Guest Rating

Sutera Sanctuary Lodges At Poring Hot Springs

Sutera Sanctuary Lodges, Lohan Bongkud Village, A4 Road, Ranau, my

Sutera Sanctuary Lodges At Poring Hot Springs - main view

About the Property

Luxurious Accommodations
Indulge in air-conditioned rooms with flat-screen TVs and plush amenities for a comfortable stay.

Tranquil Hot Springs
Unwind and rejuvenate in the soothing hot spring baths available for all guests to enjoy.

Scenic Surroundings
Explore the picturesque gardens and enjoy hiking trails nearby, perfect for nature enthusiasts.

To experience ultimate relaxation amidst natural beauty, book your stay at Sutera Sanctuary Lodges At Poring Hot Springs.

Facilities & Amenities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Hot tub/Jacuzzi
Packed lunches
Non-smoking throughout
Shuttle service (additional charge)

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent183 verified reviews
AI Summary

Guests highly rate the nature proximity and frequently praise the friendly staff.

Categories

Cleanliness7.8
Service9.3
Location8.3
Room Quality8.8
Amenities8.3
Value for Money8.3
Food and Beverage9.3
Overall Experience8.8

Select topics to read reviews

M
Mohamad SyukranimyMY
Verified booking
extended_group
Standard Room
Stayed in Dec 28, 2025

"Exceptional"

10.0

i like the environement

Helpful?
F
FrancismyMY
Verified booking
family_with_children
Standard Room
Stayed in Dec 28, 2025

"Exceptional"

10.0
Helpful?
K
KristianfiFI
Verified booking
solo_traveller
Standard Room
Stayed in Dec 28, 2025

"Rainforest resort"

7.0

Cleanliness. Staff.

Remote location but good for hiking and pot spring. Lack of restaurants.

Helpful?
S
SVETLANASSruRU
Verified booking
family_with_children
Standard Room
Stayed in Dec 25, 2025

"Very Good"

7.0
Helpful?
W
WilliamieIE
Verified booking
couple
Standard Room
Stayed in Dec 17, 2025

"Very convenient location"

9.0

The rooms were spotless and the beds very comfortable. Not particularly large room although the bathroom was very spacious. Located just a one minute walk to the hot springs entrance where dinner and breakfast are served. Loads of parking in front of the accommodation and the area is very quiet at night after the hot springs close. Attentive staff.

Slightly overpriced and not well signposted after you enter the Hot Springs complex. Reception is located at the rear of the main complex building. Nothing else of interest in the immediate area.

Helpful?
J
jean bricefrFR
Verified booking
couple
Standard Room
Stayed in Dec 14, 2025

"Excellent hôtel mais pour les personnes voulant profiter du parc d’attractions"

8.0

Le personnel est parfait , souriant , efficace , attentif ; le restaurant est excellent ainsi que le petit déjeuner ,

En fait le lodge est placé dans le «  Park national »de poring hot spring et il faut savoir que c’est plus un Park d’attraction qu’un Park national donc vous ne verrez aucun animal et l’endroit est envahi de touristes qui viennent ( surtout le week end )profiter des activités d’attraction ( piscine avec toboggan, et autres …. ) du coup ce n’est absolument pas un endroit pour se reposer , faire du trail ( le canopy trail était fermé et le seul «  trail «  disponible de 8km aller retour vous amène à une cascade ou plus de 50 personnes se bousculent pour prendre LA PHOTO . Le restaurant de l’hôtel est excellent ainsi que le petit déjeuner mais pour le petit déjeuner je conseille de venir tôt avant l’ouverture du Park car apres le restaurant étant place à quelques mètres de la piscine , les hurlements des enfants vous feront vite fuir !

Helpful?
L
luvfeelinmyMY
Verified booking
couple
Standard Room
Stayed in Dec 1, 2025

"Quite stay and suitable for nature lover"

8.0

The room is spacious and has a private parking right in front of the unit, very convenient. Easy access to the Poring Hot Spring and Rainforest Restaurant. Walk around at the night and spot some special insects.

Some bees and insects will fly into the room, but yes, we are staying at the rainforest so it's quite normal actually. However the Poring Hot Spring and Souvenir Shop closed earlier at 3pm and I couldn't have time to enjoy it.

Helpful?
S
SławomirplPL
Verified booking
couple
Standard Room
Stayed in Nov 28, 2025

"Exceptional"

10.0
Helpful?
H
HippolytefrFR
Verified booking
couple
Standard Room
Stayed in Nov 25, 2025

"Very Good"

7.0

Très bon emplacement pour visiter la langanan waterfall.

Petit point négatif sur l’odeur de moisi de la literie. Sûrement due à l’humidité ..

Helpful?
K
KirillruRU
Verified booking
couple
Standard Room
Stayed in Nov 18, 2025

"Exceptional"

10.0

Прекрасная сеть отелей в национальных парках. Нам бесплатно повысили категорию номера и это было приятным сюрпризом.

Helpful?