Aonang Phu Dahla Private Pool & Sea View - SHA Plus

The private pool at the villa.

Firstly we booked through Phu Darla which is a completely separate hotel. Got dropped off here with very limited communication that we were in fact a good 20 min uphill walk to the villas at Andikiri. Charged for the ‘complementary’ pick up and drop off service as we was booked through phu Darla so even when we got the same service as another couple from the resort to drop us at the lobby we had to pay. Shower was broken, room not the cleanest. A constant noise throughout the night like a banging which kept us awake. We travelled to 3 areas of Thailand and apart from the man on reception on two of our days (who was lovely and helpful, sorry didn’t bet the name) Other staff looked like they couldn’t be bothered. Asked lady at reception for toilet roll to be told no tomorrow so went and bought some. Asked for a paying drop off to Ao Nang and staff was unenthusiastic like it was too much trouble. Disappointing stay as it’s not a cheap hotel, lacked on atmosphere and friendliness.

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Staff, specally at the resort

The private pool n view were excellent. Breakfast buffet was moderate.. Staffs were very friendly and accomodating. Its good to have own transport when staying here if u wish to travel at night. They to provide transport to aonang beach which is jz 7 minutes away

The rooms should be provided with microwave oven, plates and cups for guest to enjoy their takeaways.. Only coffee cups are available

Great view breathtaking. Room was big and spacious.

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Too far from facilities & services

The pool on balcony

Stuck at the top of the hill with no shuttle service to bring us down. This is one of 2 villas owned on another hotel company's site so could not use their shuttle service unless we paid every time. Phone in villa is not linked to Phu Dhala reception so all contact was through Whatsapp with one member of staff which obviously can take time for them to reply. Bathroom was dirty with previous holiday makers toothpaste dripped down sink and units, ants, brown marks on tiles, patio doors filthy. None of the extra luxury decor shown on photos (eg cushions, bed runner, napkins etc) or even basics (no plates, mugs, cutlery). How are you expected to use the kitchen facilities without crockery? Worst thing was we booked this villa to sleep 2 adults separately as listed as double bed + sofa-bed. When enquiring where the extra bedding was kept for sofa-bed we discovered it was just a sofa. Absolutely livid. We paid £100 per night for a 2 bed luxury villa and got a dirty, basic 1 bed isolated at the top of a hill. As we couldn't get any money back for upto 2 weeks we had no choice but to move down to the normal Phu Dahla Residences which to be fair were much cleaner and had 2 bedrooms. No private balcony pool though and not luxury. The pool they use was out of order for the time we were there and there was a smell of sewarage coming up the drains in the daytime. Honestly a disaster from start to finish. Stayed in better places for £25 per night. Only positive is I believe they have now changed description and removed sofa-bed

Good view and style of room is nice...

Room not clean, even after complain it take some time, very disappointing No coffee or tea at room, Pool not clean, some maintenance need to be done, Irritation about who is running the room, Phu Dahla or Antakiri, this is very confusing and not helpful for customer at this level, use room phone only reach Antakiri, but they not responsible for any request, this is not the best solution.