Villa Ventolera

Great property had everything we wanted

The air conditioning had no remote control so We could not use it, the owner said they were waiting for a new one

The property is situated opposite a busy hotel with continual noise from ventilation extractors, bottle banks and buses dropping off and picking up guests. The buses are a matter of feet from the property when turning to exit the hotel. The house is scruffy, tired and dark not like the photos on booking.com which are misleading. The bathrooms are fine. Kitchen equipment is all very old and the towels were well past their best. An ongoing issues was there is no instruction booklet for the house so we for example had no idea were the swimming pool was, therefore we had to contact the property manager for basic housekeeping information. The outside area has artificial grass which was covered in leaves and dead vegetation this was cleared up when we complained.

Lovely villa and in a good area.Loved the fact you had plenty of privacy

We actually thought we had our own pool going by the profile of the villa.The pool is actually situated in between the villas around.It is private to all villas.

It was in the perfect location for us and the short walk to the main strip

It’s modern interior well stocked kitchen glasses plates the lot. You got the sun all day which is why you go on holiday.

It was detached

We did not get tea towels or oven mitts, far too many dusty fake house plants, pool was very cold.

I travel a lot but I have never had such a situation before. I arrived at 9 p.m. and the property was dirty, unprepared, without bedding, sticky floors, tables and a huge number of dead flies. The outside was dirty and full of leaves from the trees. I wrote to the host and someone showed up, brought bedding and perfumed the house. I had to wait 2 hours outside, exhausted, hanging around. There were still missing towels, they were delivered the next afternoon at my next request. Problem of the still dirty house I resolved by buying cleaning products and washing the floors, bathrooms, tables and outside area. The neighbourhood is very noisy because air conditioners from the adjacent hotels are on all the time. Buses bringing guests to the hotels arrive very frequently. Communication about reservation took place between the German agency, the person on site and the owner. Everyone wrote something different and there was total chaos in communication. One party sends daily reminders about the deposit and the other one does not know what it is about and does not collect it, etc. I don't recommend this place.