Beach Front Villa VV

Seaview

N/a

Very disappointed the pool couldn’t be used after reporting Twice that pool hadn’t been cleaned after being told it would be, Finally cleaned late Friday afternoon the day before we left. Also asked for the pool to be heated, told they would get back to us as it might incur an extra charge, that we said we were happy to pay as the pool was going to be the highlight of my seven year old grandson who had been speaking about it since booking. Once again no one came back to us on this, I did notice an error code e4 on the water heater indicating a fault , most possibly needs gas topped up or unit cleared of dust/sand, not a major or expensive fix. Which would have made our experience so much more instead of waiting in hope that it was possibly going to be switched on. Also no air conditioning or stand alone fans, due to the fact the house next door was broken into and lost cash and other items on their first night, same date as ourselves we could not sleep with any windows or doors open. Bedroom door catching on floor , en-suite bathroom handle latch sticking, no communication regarding leaving the property , keys etc.