Villa Lea

The property was an ideal size for a family of seven, five adults and two young children. Four bedrooms and three bathrooms, giving everyone lots of space. Perfect location in a quiet area, although there is building work on the street behind. Large pool (but only cleaned once) and well equipped kitchen.

Customer service is non-existent, almost to the point we had no idea who we were dealing with or if we were being scammed. Booking.com, Holidu the agent, Katrin the owner who just WhatsApp out of the blue, not introducing herself requesting email and transfer of a €300 security deposit and Louise the host. Very confusing. Katrin definitely needs a course in Customer service as I found her rude and intimidating. The property was far from clean on our arrival which was midnight, so they had plenty of time to ensure the Villa was spotless. We spent the first day cleaning the patio area which looked as if it hadn’t been cleaned in weeks. We swept and mopped the kitchen, dining room and living room as it was apparent the floors hadn’t seen a mop and soapy water in a while. The kitchen sink would have been grateful for a splash of bleach as there was stains and food in the plug holes from the previous guests. It’s advisable to report any damage on day one as the property is in desperate need of a cash injection. Broken parasol, which was actually replaced on day four, broken kitchen cupboard doors. The beach towels provided were threadbare, so it might be advisable to take your own. I don’t normally leave a bad review, and I appreciate this property is big, but when we’re were greeted with two elderly cleaners on check out day who were just as rude as the owner asking us at 9.45am (checkout time is 10am “is that the lot of you out” it’s not surprising the Villa is on the grubby side. We actually transferred to Apartmentos Tisalaya as our flight was 10pm, what a difference and this was a budget property, warm welcome, spotlessly clean and very accommodating. Having stayed in Puerto Del Carmen for many many years, staying in various villas, apartments and hotels, Villa Lea has most definitely been the worst. The owner needs to employ decent cleaners, and spend some cash on general maintenance.

Villa Lea is exceptional! The space is fantastic, the beds are extremely comfortable, it's has absolutely everything you could need and the pool is amazing! It's exactly like the pictures. The area is very quiet but the supermarket and main strip are less than a 10 minute stroll away. We had a fantastic time and will definitely be back!

That we had to come home!

What a fantastic stay from start to finish. We travelled as a family of 3 plus my brother and mother in law. 3 very spacious rooms (plus 1 unused) and 3 full size bathroom which was perfect. This villa has everything, huge pool and hot tub. Massive kitchen and dining table and a huge outdoor bbq area. Absolutely fantastic place and really made the holiday. Villa was spotlessly clean and had all the kitchenware you’d need. There were multiple supermarkets around with Lidl being a 10 min walk away.

Everything was perfect

The Villa was fabulous, very spacious, spotless with everything you could possible need, the hot tub and heated pool were fantastic and the outdoor space was really brilliant, we enjoyed our stay very much. ....it was great value for money.

The beds weren't so comfortable, I feel it should also be advertised as accommodation for 4 adults and 4 children.... One of the upstairs bedrooms had two single bunk beds that weren't very comfortable for adults... The downstairs bedroom was brilliant, large with its own bathroom but the beds were very low to the ground..... Very suitable for kids.

Plenty of space. Villa was nice and clean and had everything we needed.Host was very friendly easy to contact if needed. Close to everything.

Amazing villa, spotlessly clean in a fantastic spot for being able tp walk to the restaurants, shops and bars. Any queries were answered quickly. This is my 3rd villa holiday in lanzarote and I would definentely look to book this one again!

The villa size and location were fabulous. It had lots of lovely facilities and furnishings. The villa was spacious and clean. The outside seating area and pool are brilliant for a group or family holiday.

The pool and hot tub were not clean on arrival. The hot tub did not work until day 4 of the holiday. We were told we could have a late check out until 5pm then this changed the day before leaving. The compromise was we were allowed to use the toilet and shower in the villa on the proviso we cleaned it before leaving, however received a condescending email from the owner leaving a bad taste. The problem with the villa lies with the agent and owner, they both need a lesson in customer service.

The villa itself was amazing. Great facilities. Do spacious. Lovely little touches like wine/cheese/bread & water left to get us by for a couple of days. Swimming pool was huge, jacuzzi was amazing!

Nothing, everything was perfect apart from maybe the location being up a slight incline if coming from the strip or beach.

Very good facilities, heated pool and jacuzzi, well equipped for inside and outside , spacious and arrival essentials.

A little dated, found lots of snags like doors not opening or shutting properly ( probably due to the very wet and damp weather)