Villa Viola

Good people working there

No fan, no hot water, no shower. What nonsense is this.

We really liked the villa. The design was very nice and also the staff was super friendly. The pool has a nice view and it's next to ricefields. Breakfast was good. We also got drinks on arrival. Big positive that they are dog friendly and we were able to bring our dog with us. It's a bit far from downtown Ubud but this wasn't an issue as we came by car.

Only thing that we heard neighbours upstairs above us and also in the morning already at 7am cleaning started. It wasn't a big issue but most probably next time I would choose a room either upstairs or far from others.

Really great pool that allowed me to swim instead of taking a dip in the water. The size of the superior villa was perfect, and the entire space was cozy with enough lightings (some villa can be really dim especially after the sun has set). The villa was designed with plenty of lushness and jungle feeling which was exactly what a city person would crave for. Plenty of electricity sockets!

The superior villa has partial hard wood floor which can used some refurbishment as a few spots had cracks that made it feel a bit unsafe. The water pressure for the shower is way too low.

Big problem with the shower, there was almost no hot water. It was impossible to take a bath - the bath was leaking. The bed linen was damp and smelled bad. We dried all the pillows and all the bedding ourselves in the sun!!! we couldn't sleep there because of that and we had to move to another place from here. There were ants everywhere. I am very outraged by this state of the room - it spoiled our mood and rest. Instead of rest, when we arrived, we got a lot of problems, it's terrible!

This villa is situated beautifully in the middle of the jungle. Tropical garden and pool are brilliant. Comfy beds. Large clean rooms. Views are stunning. Photos are reliable. The kitchen and dining area are seperate from the main house and also used by staff. There are casebos at the pool and garden. The villa is on the first floor and there is another one below. Its only 20 min to Ubud and easy to organise a scooter or taxi. Staff is very helpfull and organised tours on request. Nice breakfast with banana pancakes and fresh fruits. Staff will help with any other request you may have. They made every effort to cater for our glutenfree son.

The bathrooms are so pretty but you can basically only use the shower because of low water pressure. They are warm after running about 5 minutes. We tried to fill a bath tub. One cannot be closed and they fill so slowly it is cold halfway ttrough. When asked the staff they said they cannot really be used. In general you can tell tourism has been down and the villa is in need of a lot of small repairs to fly screens and taps etc. Bathroom windows do not give a lot of privacy