Harum Sari Ubud Private Villa

Beautiful property and location

Downstairs air con wasn’t working very well

This place is beautiful. The outlook with the infinity pool and the upstairs deck is amazing. It was nicely decorated and very comfortable. The bathrooms were awesome. It was so peaceful 🙏

The Villa sign was not noticeable and the property was hard to find.The driveway into the property was terrible for both walking and cars…It was a very long walk (40mins) down into the main shopping/eating areas. We didn’t know about the taxis there and they were needed to be booked.

The villa is generous sized house with a great private pool and great view into the jungle. The furnishing is of quality and mix of modern in the living room and more traditional in the bed rooms. Second bedroom is on ground floor level with big terrace overlooking the pool and the jungle, the living room with open kitchen, terrace and pool and the master bedroom in the back is below. The lower rooms are a bit darker due to the set-up but still comfy. Overall it was very clean and all required information easy available. Scooter or car recommended to get around in Ubud and surrounding. It has been a nice stay, thanks for your much appreciated hospitality. Carsten & Rahmat

Nothing really to complain. The ceilings might need some refurbishment after the water damage. The parking for the car needs some driving skills due to tight entry on road, but it's a questions of getting used to.

The Villa is in a very quiet and private location but also close to many restaurants. It is a beautiful setting to relax in. Excellent pool with great views

I loved the size of the property and the fact that both bathrooms were very unique and spacious and the property manager was very professional and kind

Old furnitures . Dirty walls. Very cold water in pool which made it impossible to enjoy. Lots of construction behind the property in addition to noise which made it impossible to sleep. Barking dogs as well as roosters waking us up. Overall NOT a good vacation experience

No hot water available on the day we arrived. No Air conditioning in the hall. On one of the nights the bed was full of insects which made us leave a day early.

Very spacious rooms, especially the two bathrooms which were huge. The living spaces were ample. The access to the villa was a bit confusing but all taxis found it without a problem, the view from the balcony over the infinity pool against the backdrop of the jungle was simply breath taking.

The water dispenser in the kitchen didn't work, we had to take water directly from the bottle, the kitchen knife was blunt and there was nothing to make a coffee with, like a cafetiere or coffee maker. The aircon was not particularly cold but enough to make the room fresh at night, as the heat is sweltering. The place can do with an update of the wooden floors.

On the positive side, the managers were exceptionally friendly and responsive to our needs. They quickly addressed issues with the air conditioning and warm water during our first night, providing efficient service recovery by offering compliment massage service. Additionally, the villa's proximity to the center was convenient for exploring the area.

However, there were several drawbacks to consider. Firstly, the entrance to the villa was poorly lit, making it challenging to navigate, especially during nighttime check-ins. The road leading to the villa was also rough and bumpy, which could be a concern for guests with vehicles or mobility difficulties. Inside the villa, the stairs leading to the lower bedroom were excessively steep, presenting a hazard for elderly guests or those with limited mobility. Moreover, the air conditioning system was unreliable, with our room remaining uncomfortably warm despite multiple attempts by the service manager to fix it. Additionally, one of the air conditioners was leaking, adding to our frustration. While the situation slightly improved over the last two days of our stay, it still fell short of expectations. The water heater was also not working on the first night causing us to have to shower in ice cold water in the first night after a long travel time leading to our frustration Furthermore, the hot water tap in the lower bathroom's bathtub was not functioning, requiring us to wait for maintenance the following day before we could use it.

Private and quiet location away from the business of the Main Street in Ubud but still walking distance to great restaurants, spas etc. The pool was beautiful, a well equipped kitchen, two extra large bedrooms both with beautiful ensuites.

We loved everything!