The Lagoon Canggu

Nothing! The worst experience I’ve had

This was one of the worst stays I have ever experienced. I booked a 3-bedroom villa, but was given only 2 bedrooms — this is completely misleading and unacceptable for the price. The condition of the villa was terrible: — one of the rooms had a strong, toxic smell, it was impossible to stay inside — the shower was not working — there was mold everywhere — the pool was dirty and clearly not maintained There were constant power outages, and the internet was unstable — the level of service is extremely poor. Another major issue was the noise. There seems to be a club or bar nearby, with loud music playing all night — it was impossible to sleep. The worst part is the staff’s attitude. They promised a discount due to all these issues, but then disappeared and started ignoring messages completely. No accountability at all. This place is absolutely not worth the money. I strongly do not recommend it — avoid at all costs.

Stunning property! The rooms were super nice and daily cleaning if you wanted it with pool cleaning every 3 days. Hosts super friendly. Just amazing all around.

Nothing!

The staff was amazing and the property was lovely and pretty good location

The Wi-Fi upstairs didn’t work and there was minimal hot water and not much water pressure in the showers