Villa Chocolat Seminyak

The staff were very rude and dishonest. They put a glass jug of water in the freezer which exploded and tried to blame on us and charged us. The same happened with an old mosquito net that was ripped charged us. The location is out of the way in a very narrow street that taxis and drivers usually refused to go to. If it rains you have to walk in the pouring rain. They said breakfast was $250K and you couldn’t order from the other menu (much cheaper) until 11am yet the menu specifically stated in black and white that you can order from 9am. They will not make any drinks or cocktails. There are no credit card facilities, you have to pay cash for everything. This is not stated. They advised online there is a mini bar- there is not.

Everything! It was a home away from home with amazing hosts.

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Outstanding staff - always so ready to help

You needed to pay cash for room service which made it difficult - would be better if you could put it on the account

Everything. We loved Villa Chocolat. We had the 5 bedroom villa, which did not disappoint. Spacious, 2 pools, Mr Komara and his team were excellent hosts and so friendly and accommodating. We could not fault anything.

Very friendly helpful hosts. They managed our visit both prior and during our stay very well. The villa was very spacious and very clean and situated in a great location.

The only improvement I would request would be the provision of basic tea and coffee which tends to be available elsewhere.

We did not have breakfast at the Villa.

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Komara and team were amazing, Great care and service as well as respect for privacy.

Some wooden surfaces could do with polishing, kitchen needs renovation. Rest is great.

Great location on a quiet street, but with central Seminyak and the beach a short walk away. A great villa to share with friends as 3 distinctly separate areas for 3 families. The pool and living space was big enough for us all to enjoy.

Some of the kitchen facilities were quite basic if you want to do any cooking yourselves, and as all outdoors, the ants found anything that was left out!