Sao Rafael Holidays

Excelente localização e simpatia dos funcionários. Apartamento muito bom para 5 pessoas

Precisa de alguma manutenção para alguns aspetos da apartamento.

Great location, close to the beach, bars and restaurants. Clean and tidy villa. Staff were helpful. Comfy beds.

Not really an issue, we went as a party of 12 women, could just have more mirrors throughout the villa.

We got free upgrade to villa with pool. Place was very clean and comfy.

All good.

Simplemente perfecto

Me gusto todo

Es war einfach toll, die Kinder wären gern noch länger geblieben. Pool und Strand. Blick auf das Meer von der Terrasse aus und Tiefgaragenstellplatz für unsere Villa. Perfekt. Personal war freundlich.

Modern, clean design. Well furnished and great location. Bedding was great and it felt private. Fun for the kids to experience a home like that.

Way too expensive to heat the pool. Shoddy construction in some places. Hole under the turf in the back. Cracked doorway in bedroom with door that doesn’t latch. Parking is extremely tight. Lots of mosquitos and ants the last night.

A localização, o sossego.

Colchões desconfortáveis, utensílios de cozinha insuficientes

We are extremely disappointed with our stay in this hotel. Upon our arrival, we were faced with a strong smell of humidity, accompanied by many traces of mould in the shower and in the room. General hygiene clearly leaves something to be desired, with even the presence of flies on the walls and at the breakfast buffet, placed directly on the food without anyone reacting. This situation is all the more serious as I am pregnant and asthmatic, and no suitable solution has been proposed to me, despite the obvious risks to my health. The stay continued in the bad conditions: one morning, we suffered a hot water outage. After telling us that a technician would intervene, we waited more than 30 minutes without any action. Returning to the reception, we were finally offered another room (511), but imposing a delay of only 30 minutes, which is totally unacceptable given that the problem came from the hotel. In addition, we noticed unequal treatment between the rooms: in this replacement room, there were bathrobes and additional products that we did not have in ours. And the pinnal of non-professionalism: Mrs. Sylvie Francesco takes advantage of the situation to promote her own personal housing, gives us her number, and asks us not to say anything to her colleagues. She even complains about being poorly paid. It's totally inappropriate, embarrassing and shocking. Finally, the breakfast is correct in flavour, but always identical