Villa Aurora

Beautiful house in perfect location

The house itself is perfect, but the company providing the service could improve. There are many small details that need attention, such as the jacuzzi not being heated upon our arrival, unclear instructions for the Wi-Fi, missing anti-slip towels on the floor next to the shower, and icy stairs (covered in pure ice), just to name a few.

The house is beautiful, nicely furnished, comfortable, warm, the garden is lovely and huge. The kids loved the huge TVs to chill out at the end of the day. Great showers, handy to have a washer dryer. It feels remote and is peaceful and quiet but is actually really close to the city, shops etc.

The cleaning was pretty poor, there was half eaten food in the cupboards, several pieces of underwear left behind by previous visitors (under beds, in drawers, next to the sofa), the hot tub was smelly and cloudy and showed an alert that the filter needed to be cleaned. Only 2 of the 3 bedrooms were made up and there were no sheets to make up the 3rd bed despite asking and being told there were. There were no instructions for ANYTHING so we couldn’t control the heating/put the fire on, using the oven and making sure the door was locked etc was trial and error and we never used the sauna as we didn’t know what to do with it.

Host was very friendly, helpful, and accommodating! Great communication. Would definitely recommend.

Everything was great.

The house was warm, with big windows, a pretty view. Location was good because we had rented a car and didn't want to be too central, and was easy to find. The hosts were friendly and told us to get in touch for anything we wanted. Also there was a little hamper with snacks and water.

The main issue was the cleanliness. A certain level of cleanliness/hygiene is expected regardless of price, but for this price I expected it to be spotless. However, it looked like only the key areas were cleaned, possibly due to not having enough time between people checking out and us checking in later the same day. There was dust on the ceiling, on the console, on the headboard of the bed, dust and hairs in the sofa folds, stains on the walls/carpet, and the toilet brush was disgusting. Also, the fittings/finishings are cheap, worn and marked, the front door lock was temperamental, the back door was difficult to open and close, there were no hand towels in the bathrooms (one of the bathrooms didn't even have anything to hang them on), and the shower doors don't fit together properly and water leaks under them - so generally the property is far too overpriced for what it currently is. Additional things: We booked and paid for the whole house, but only one bed was made, and no additional sheets were on the property for us to make the other bed (we are not a couple so we wanted separate beds). We contacted the host and they told us it's standard to assume that people sleep in the same bed, but they agreed to bring us an additional sheet (no additional pillowcases) later in the evening. So you may need to specify how many beds and pillows you need made up for you, even when you're booking the whole house.

Everything was perfect !

the facilities and the distance from the airport

Everything!! Amazing place & very attentive host. The picture dont do the villa Justice.