Bay View Villas - Summer house Gerovi

The location of the property is amazing, it’s very quiet which makes it good for relaxing.

The house was super dirty, it had spider webs with big spiders in every corner of the house and in the bedrooms. The beds were very dirty one of them was broken in one of the rooms, furthermore the sheets were very dirty and had stains on it everywhere and blood on one of the sheets in the bedroom the door in one of the bedrooms couldn’t fully close as it was broken. One of the bathrooms was blocked in the en-suite bedroom the bathroom down stairs had a horrible smell of the canal. The bench outside and the sun beds that are seen on the pictures are all broken except one of the sun beds and unusable thrown to one side of the house outside. A major concern was that the sockets were all broken and pulled out from the wall and so the wires were exposed which is a major safety hazard.The kitchen utensils were all not cleaned and in disgusting condition to use. When we called to get the house cleaned the cleaner she came very angry and was very arrogant and rude, when she was told to clean again she became very rude telling us to all go home if we don’t like it and saying she doesn’t care if we think it’s clean or not shoving pillow cases in our faces after we told her she needs to change them as they are stained she then didn’t even finish cleaning and left we had to the booking team numerous times for her to come back to clean and she then came back and cleaned a little more not enough and not to a standard. The maintenance team from the complex was very helpful and came to clean the pool of sand after we said we would like that to be cleaned. Overall the house is nothing like the pictures and everything is in horrible condition.