Kelapa Villas

Overall stay was good, rooms and bathrooms were clean. Pool and kitchen area as well. Villa size was really good and all of our group was satisfied with it.

Surprisingly, on our arrival, we were told by the manager Reene that there is no helper or Bell boy is available to transfer our luggage to the Villas. So out of 4 villas we booked, we had to drag luggage to 3 Villas in afternoon, which were quite a distance from the reception and the pathway was also rough. That was a terrible landing experience in such hot afternoon. RESPONSE TO PROPERTY REPLY : When you know the group size and arrival time, you should have managed the support staff accordingly, its a normal practice for any property management to keep sufficient staff as per their property size. Reene attended us very well at the reception and guided to villas...but the luggage were dragged by us only. Please do not take my review to justify the fault, just work upon it for all your future guests. That is what our motto is for this review.

Het is echt nog mooier dan op de foto’s en het personeel is echt fantastisch, net als het hele terrein waar de villa’s op staan. Heerlijk ontbijt, echt helemaal je eigen plekje zonder dat je doorhebt dat je buren hebt en een hele relaxte plek. Pluspunt is ook dat je de moskee hier niet supergoed hoort, zeker niet als je binnen bent.

Alles beviel!

What I liked most were the staff. They are very friendly and caring and do everything they can to make you feel comfortable. They make sure you have a good time and give you confidence, so you don’t have to worry about anything

Ruimte en comfort!

Niets