Quinta del Carmen, Playa San Diego

We refused to check in and had to find other local accommodations. The directions were off by 1 mile, requiring getting locals to help find the place. When we got there we found 1) No way to secure our belongings, since door locks were not working, 2) no A/C in the main rooms and 90 degrees without fans, 3) Open access from the public beach, 4) cockroaches, 5) bad neighborhood without the listed local restaurants and shops, 6) Poorly maintained pool, barbeque, and other amenities. Host responses were slow and unhelpful. We are dealing with Expedia for a refund.

We planned 5 nights, but the property was totally unsafe and unusable. Not even close to the listing. I am stopping any payment. This ruined 5 days of plans for us. No working locks; no working AC; cockroaches; sticky dirty. We didn't check in and informed the useless 'host-assistant' we would not be checking in or paying. Fraudulent listing.

Property's host ,Ricardo was incredibly helpful.

Location

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