Villa on The Rocks, 4 bedrooms, Phuket

It's a clean, comfortable villa. The staff was very helpful and polite.

Everything was fine.

Great attention given by the housekeepers. Place is very well maintained and clean. Location is near amenities (massage places, pharmacies, etc) and food options. Visited daily by Snoopy the neighborhood cat!

Air condition in the living room is not cold enough. One of the rooms' TV controller was missing (understand from the housekeeper that it was taken by the previous occupant). These are just nitpickings though.

Everything! Especially liked the staff Win & Than. They were always accommodating and willing to help. Great Breakfast in the morning. Helped with ordering taxis and getting reservations at the beach club.

Nothing!

We had a wonderful stay at the villa in Phuket. We especially loved the beautiful design, the peaceful atmosphere, the friendly and helpful staff, the private pool, and the overall level of service. Win and the team were kind enough to acknowledge and show care for our mom’s birthday, which we truly appreciated.

Some of the facilities could have been better maintained, but this did not affect our enjoyment in any way.

This is an exceptional stay for families with young kids. We loved everything about the villa from the staff to the pool and the breakfast and the koi fish pond. Very relaxing. Very clean and beautiful place. The staff was super helpful as well -- helping us to arrange transport and recommend places to go with kids. We hope to return!

There was nothing to dislike about the villa. We hope to come back.

'Win' our villa manager was totally superb from the moment we arrived until the moment we left. 'Win' is also an awesome chef, creating daily delicious breakfasts and the occasional evening meal. The villa was a calm oasis just off the main road in Surin. The pool was clean and refreshing, plus planned very well as a communal area, with enough privacy for each villa's guests.

Perhaps a more defined area just outside the pool steps, to ensure the next door villa keeps to their area versus ours....we moved a couple of sunbeds to that area (family of six but only four next to pool), only to find the next door villa started to use these the following day. A very small point but perhaps worth thinking about.

This villa was exceptional, both inside and out. The photos cannot do it justice as the grounds were breathtaking. As someone who appreciates a beautiful garden, I found it hard to leave as there was just endless opportunities to appreciate its design by Fred and his wife. The stay was made even more amazing by Win and Tan, the two young men who visited daily to prepare breakfast and keep the place immaculate. Nothing was too much trouble and they helped arrange trips, taxis, meals, in fact anything we needed help with. They were discrete, attentive and incredibly friendly and we would thoroughly recommend requesting them to cook in the evenings. What a great chef Win is!

absolutely gorgeous villa with beautiful big pool and gardens. very comfortable and lovely interiors. staff were very nice and happy to help with everything. food was yummy.

nothing

beautiful villas with amazing fish pond in the middle. The whole place is lush green with a beautiful sala and dinning area. The pool though shared with neighborhood villa is huge and beautiful, one gets there privacy. ... Fred and his family did everything to make it special for our family. The villa is just walking distance from the beach with lots of amazing local restaurants within 5 minutes walk if one wants to explore eating out. While this is a 4 bedroom villa, if someone has a larger family they can take adjoining 5 bedroom villa or complete 9 bedroom villa. Highly recommend it.

Maybe you're like me, looked at the 10 out 10 outstanding score, and thought really? Having stayed there with my family i can confirm it is really that good. It is without doubt a luxury 4 bed villa. What for us ( mix English and Thai family) made it outstanding was that additional level of service provided by Jason and Brian. So getting your laundry done, is just part of the service, as is breakfast...But "getting breakfast " was literally up to you, (as they are quiet fond of saying in Thailand) in what you wanted, how you wanted, and in what quantity you wanted. It's very fair to say...ask Jason "can you....?" I'm pretty sure the answer is likely to be yes. As an example, we wanted the personal chef for an evening meal(birthday celebration) for 8. They have a menu, but to be honest that's actually just to help people staying. We ordered about 50% what was similar to the menu and 50% of thai food we love, but not on the menu. What was impressive was 1 dish i personally wanted Jason hadn't cooked before. instead of "sorry cannot " it was "show me and i will try my best" btw they were pretty good (poo Ja). The attention to detail they delivered was, well damn good! Whilst i think, we are not the most demanding of families, I'm pretty sure Jason and Brian could deliver pretty much all reasonable expectations. Is it worth its luxury 10 out 10 tag? Yes, yes it is. Would we stay again? absobloodylutely...gents see you next year

Having to leave!