Luxury Chaves Village

Magnifique villa , spacieuse et merveilleusement bien équipée. Le jardin est très agréable, mention spéciale au jacuzzi pour les fins de journée ! Hôte d'une gentillesse inégalée, disponible et serviable.

Mooi pand met voldoende voorzieningen. Prima

Er waren bij 3 toiletten wat lekkage. Veel mieren

War grosszügig und geräumig. Es hatte Früchte und Getränke und Brot bei unserer Ankunft. Das hat uns sehr gefreut.

Für 9 Personen (wir waren 3 Familien) hatte es nur 2 Badezimmer. Eines davon noch integriert in einem Schlafzimmer. Wir mussten so ein Badezimmer teilen zum Duschen. Einige Schränke in der Küche richen sehr schlecht.

Spacious house, great pool & hot tub!

Two aircon units didn't work, we were given fans. The aircon units were fixed/replaced on our last day! It was difficult to put Apps onto the main TV, but we got there, eventually. The other TVs in the house are not smart TVs, we couldn't get any apps installed on them, which unfortunately makes them useless to non-portuguese speakers - they all need replacing! The decore is a little dated, but not in a horrible way!

The area was nice and the size of the house.

When we arrived in Sao Miguel I messaged the person I was dealing with when I booked only to get no response. We arrived at the house and the code given us for the key didn't work. I called the number listed in Booking.com and was given a new code. No one met us at the house to greet us. I have booked numerous places in Sao Miguel and 9 out of 10 times we were greeted. On day 1 we saw the review that previous guests were robbed. I personally went through all the doors and windows to make sure they were locked. All the locks were flimsy and if anyone wanted to break-in they could. I called the number I had called when we arrived to let them know that an exterior door did not lock. I was told that no one was going to enter the house. When I told him that I knew the house was broken into I simply got "Oh, I'll make a call to get it fixed and will message you back." This was the last time they answered my calls. The issue with the door was never addressed. We used chairs as security features on the sliders. I messaged and called several times about the washer that wasn't working. I finally received message that they would have someone look at it. They had a technician come to the house when no one was there. After 7 days we also arrived at the house to find the cleaning crew in the house. We were never told that would happen. Communication was horrible. The hot tub was not usable since it didn't hold water. The day before we left someone just showed up in the back to measure for a new hot tub. Also listed in the booking was a ping pong table. When the cleaning crew came after 7 days we saw that it had been locked up in the garage where we didn't have access to it. Based on the price we paid, almost $8,000 for 12 guests, I feel that a lot was promised in the listing and definitely under delivered. Not worth the price we paid.

the house was very well put together, the swimming pool and hot tub were fantastic and very clean. There were loungers around the pool and plenty of outside seating. there was a welcome basket of local foods on arrival which was appreciated. The BBQ area and outside gazebo were great. The rooms were very clean and we really appreciated the towels provided for the swimming pool. the washing machine was handy and was put to use. Overall a brilliant house to rent for a large group of friends and I would definitely consider going back.

The coffee machine didn't work. the bathrooms, while serviceable could do with a refit. New flying pans wouldnt go amiss

centrally located villa with pool and hot tub awesome outdoor space