Anping island

Everything was clean, nicely furnished, and functional.

We had a VERY bad experience with a staff member coming to collect our payment at 11pm!! I have never see this in my entire life, such poor client awareness and treatment. My partner and I were in bed when someone knocks on our door, we were legitimately afraid and extremely confused having received no warning whatsoever. The staff did not speak a word of english as we asked who he was and why he was knocking on our door so late in the evening. We were in pure disbelief with the situation, us in pyjamas having to explain and google translate how upset we were of the disturbance, and overall lack of respect. The staff member was embarrassed and I also pity him working so late, but the company managing this hotel needs to get their sh*t together and put their clients first. It’s a shame because the room was lovely and the location was nice, but this insane money collection process at 11pm just killed it for us and genuinely scared us.

The room and the bed. Also, the staff who’s trying to accommodate our complaints.

The information of the property is not accurate. We booked the place because of the specific facility which we found on their profile. Unfortunately, when we got there they said that it is ONLY FOR A SPECIFIC ROOM AND CANNOT BE USED BY US.