Luna rossa 19 Zebula golf course and spa resort

Everything was perfect it is a great setup and very spacious for all my family we enjoyed it thoroughly and will definitely come back because everything was found at the property and we had great room service with Patricia

Load shedding was a mess- Stage 6 was 4 hours long so we lost out on alot of time due to that. A Generator could have gone a long way in alleviating that pain but its not critical

An amazing house and facilities. There is a pizza oven we didn't realise was available which is a nice option for cooking.

Two of the air cons were not working. Air cons are essential for a stay at Zebula

The jacuzzi

The host asked me to Pay a BREAKAGE FEE DEPOSIT of R2000, which i was happy to pay before the stay started. During our stay 2 glasses broke which i was happy to pay for. During our stay we played some music celebrating a birthday, the music wasn’t excessive but it was a celebration nonetheless. Security guards approached us in a relaxed manner asking to turn it down a bit, which we did and they DIDNT GIVE A FINE. We then cleaned the house and washed dishes. The next morning the maids recorded videos of the kitchen just after me made breakfast for 10 people and sent it to the owner. Saying it was dirty etc and a mess. The maids left the door open and the monkeys made a mess.By the way, there is a camera in the lounge above the couches at the top of the roof watching your every move very creepy, I unplugged the wifi. The host did not exchange towels for other ones and they smelt horrible on arrival. Bring your own towels. The mosquito nets didn’t smell any better. After the stay, i asked her if she can pay back the deposit and deduct R200 for 2 glasses. She then replied and said no she won’t because we got a fine for +-R5000 I then told her that no we have a copy of the guard it’s not a fine just a friendly warning. Nonetheless she didn’t care. I then phoned the head of security Jeno, and he said there is no fine certainly not R5000 and only after the 3rd visit a fine will be issued, he also said she’s taking chances. I forwarded what he said and she came up with another story that, if it happens again with the next guests then she has to pay a fine. so she’s keeping the deposit. This is not my problem and the deposit was for a breakage fee after-all not a fine kitty bank. She then said I must apologize that we left the house dirty and for the very loud noise, and that all 10 guest should pay R200 for the fine etc. This was totally up surd and unacceptable. She also then said that i am banned from zebula and I will never be allowed inside ever again.

location of the villa and the fact that the animals roamed in and around the houses.

needs maintenance

The house was spacious and beautiful, the bedrooms were comfortable but I have a reason to believe the host has cameras in the living area spying on the guests

The showers were dirty

How easy it was to get keys

The view all around the house is exceptional. The host is just always a text away when you need her. Really reassuring in times of need. One of the best places I've ever visited. I feel like I cheated coz I paid wat too little for what we got.

The power outages around Zebula. Nothing to do with the house, but the area was faulty during our stay, which really affected our stay a lot as we spent 12+ hours without stable power.. The host was there to give updates. Besides that, the house has nothing wrong for me to say about.