Villa Caterina

Insgesamt ist die Unterkunft als gut bis sehr gut zu bezeichnen. Klitzekleine Dinge könnten besser sein oder verbessert werden, dennoch würden wir als Gruppe 8,5 Punkte von 10,0 Punkten vergeben.

Eine persönlichere Betreuung wäre wünschenswert,…die Betreuung lief nahezu ausschließlich über eine KI-gestützte Kommunikation. Wenige, kleine Feinheiten waren nicht optimal,…bspw. konnte der Safe im Haus nicht genutzt werden, da die werkseitigen Einstellungen durch vermutlich eine individuelle Bedienung eines vorherigen Gastes überschrieben worden sind. Einige Außenjalousien waren kaputt, dadurch war kein Einbruchschutz gewährleistet.

The location was great!!! Lake view is amazing!

We spent almost a day without electricity and no one knew how to fix the problem. It was quite disappointing as it was August and the temperature outside was +34

The view. The size of the rooms. En-suite bathrooms. Facilities. Well stocked kitchen equipment. Private garden. Indoor table tennis and table football. Nicely kept gardens.

Room for improvement on cleanliness. The master suite had a fusty odour. The garden bedroom had mould on the bedroom wall. Having to take away rubbish to a recycling centre before leaving the property that took a time away from the holiday when the holiday wasn’t cheap.

Had everything for a great week. Outside bbq/kitchen area was well used and if you love cooking then there was all the equipment you needed for great meals. Fantastic view of the lake. Also the 204 bus runs every 30 mins from the bottom of the road 5 mins from the villa into Salo and the Aldi was great and only 10 mins walk so we did not need a car.

Wi fi was weak and cleaners arrived early (8.30) when we were leaving and we would prefer having the villa to ourselves until check out time at 10 am.

The villa seemed to be quite nice until the first rain came. After that the smell was intolerable. There seemed to be a serious moisture problem that made one of us suffer from allergy whole week. There was no organized garbage removal but the guest was supposed to take garbage to the communal sorting center several kilometers away from the villa.