Pezula Maritime Luxury

سلمت الفيلا بعد تأكد المسؤول بشكل عام من سلامة الفيلا والملحقات وتفاجأت بعد يومين من المغادرة يتواصلون معي بوجود اضرار على الجدران بشكل عنيف وافادوا انه مني وعائلتي !!! ورفضت ذلك قطعاً لتأكدي من عدم حصول ذلك من قبلنا !! وطلبت ارجاع مبلغ التأمين ( 5000 راند) كاملاً ومازلت انتظر !!، علماً بوجد ورقة ملاحظات بالفيلا تفيد باغلاق النوافذ عند الخروج من الفيلا لوجود القرود بالغابة المحيطة ،، وهذا ما اعتقد انه بعد تسليمنا للفيلا وخروجنا المسؤولين قد يكون نسو احد نوافذ الفيلا او اي مدخل وتمكنت القردة من الدخول وعمل اضروار يصعب لبشر ان يعملها !!! ،، كما اطلب من ((ادارة بوكنج دت كوم)) القيام بدورها ومتابعة ذلك والحفاظ على حقوق عملائها..

The house was beautiful very comfortable for us. The rooms were comfortable for all us we slept well and house was spacious.

The wi fi coverage is limited the rooms upstairs they are not covered even the bedroom downstairs does not have coverage The sun room the glass sliding door did not open and the main bedroom upstairs the bath stopper was not closing we end up using shower not the bath. The table in the dinning room accommodates only 4 people but the house is for 8

Stunning views, very secure estate, very spacious house, multiple bedrooms, ideal for big family getaways or large group of friends.

Very disappointing that such a lovely property is not well-maintained 1) bed linen unclean & stained; Ice tray noticeably dirty with bad dirt stains 2) infestation of cockroaches in the kitchen & also a swarm of small moth like insects that invaded the 4th bedroom, it was impossible to sleep in there - the insects were all over the ceiling & walls 3) property caretakers / estate agency was not customer centric at all, we mentioned the insect infestation & how bad it was. They said we should pay for any fumigation to be done. We were stunned at the expectation that guests should pay for finding a room in such a state.

I loved everything about the stay, and our hosts were amazing

The view was excellent. The entertainment room was also nice. Definitely worth the price.

The Fridge freezer side doesn't work properly. Two of the rooms beds were uncomfortable. The mattresses needs to be looked at.

For the houses to be cleaned regularly. To many spiders and dust

Untidiness of the house and cleanliness. Too much spiders and not cleaned

The house is beautiful and comfortable. Love the views . Really enjoyed our stay .perfect home away from home .

The pots and pan needs to be upgraded . The fact the pre paid electricity was not topped up and I needed to follow up to get the cleaning service I had prebooked was a bit frustrating.