Villa Utamaro Gerupuk, Private Villa For 6-11 Pax

We had the most amazing stay at Villa Utamaro. It was the most incredible house with a breathtaking view. The house suited the needs of our group perfectly. It was honestly like being in a dream staying in this house. The staff were also absolutely amazing and incredibly helpful. The communication from Yoyo was very quick and helpful. All staff were so nice- special shout out to Ita, Holid, Syuker and Yoyo for being so friendly. We will be back to this villa again and are already thinking about our next visit here. We cannot rate our stay high enough. Thank you Villa Utamaro for the perfect holiday!!

The house was the nicest house we have ever stayed in. The views were to die for. Absolutely stunning. Just sitting on the deck or in the pool your eyes are spoilt by stunning views of the sea. The pool was fantastic. The staff who came every day to clean were amazing. Ita was lovely and she really looked after us. One morning my son was upset and after finishing Ita he met and bought him some fruit and then brought it back to the house for us! Our security guy was also awesome. Yoyo who managed the property always responded see within minutes and had tonnes of contacts for everything we needed. We did not want to leave.

There aren’t tonnes of restaurant within walking distance but we just got a car to Kuta which was about 20mins and there was lots there.

Insaaaaaaane view, great facilities and lovely staff.

The tap water is somewhat brownish and the water disposal leaves a smell in a few areas of the villa. Staff tried everything to solve the issue, but this may need to some extra attention in the near future.

Villa Utamaro is a modern home with well equipped kitchen, and homey atmosphere, with impressive nearly 270 degrees of view to the sea.

The access to the villa is not yet done, and the surrounding area provides limited option to walk about.

The property is located in a stunning position on the hills of Lombok and it is the most gorgeous villa I have ever stayed in! The villa itself was of a very high quality and there were so many details that were so well looked after. The little things - like drinking water in all the bathrooms to brush your teeth with to the luxuries such as plush beds, quality pillows and towels, endless supply of drinking water and spotless maintenance. I am in love with Lombok, the gorgeous beaches and this amazing villa!!!

I had read that the access to the villa can be bad during the wet season. We were there in the dry season and had no issues at all. We had a car but we just parked it at the security guard house and walked to and from the villa each day which didn’t take long at all. We’ve stayed in many villas in Bali and this was our first time in lombok. For a villa and view like this one, the access path is completely worth it!

Spectacular views, tastefully decorated, equipped with everything you want and need. Super close drive to a beautiful beach, but we didn't even feel the need to leave the villa for the first three days. The service provided was by far the best we've ever experienced. Impeccable cleaning every day, laundry, food and fresh coconut delivery. They also helped arranged grocery runs and a chef (all for a small fee) to come over to cook dinner for us—absolutely stunning food, by the way. But they truly went above and beyond when one of us fell very ill. Villa manager Yoyo was quick to send a doctor over to the villa. Our friend then needed help with her baby over the next few days because of her sickness, and staff member Ita took it upon herself to care for the little one. She even went home to get ingredients so she could make our friend a warm, nourishing meal!

If there is anything that we may not have loved, it would be access to the villa itself. However, the villa team reached out to inform us about it during booking confirmation. They sent us pictures and videos so we could make an informed decision and we decided to go for it anyway (very happily so!). Truth be told, we were a little worried at first, but we got the hang of it fairly quickly on our rented bikes and car, so no harm no foul!

We booked Villa Utamaro to celebrate a special family birthday and it certainly met all our expectations. The modern villa is located on a prominent headland overlooking the ocean allowing for amazing views of the moon and sunrises. At the villa, Yoyo, the property manager, attended to all our requests with quite calm and professionalism, booking transport, arranging a boat for surfing, coordinating take-in meals and arranging a special 'lobster' birthday dinner at the villa.

About one month before our arrival we were advised of potential issues with access to the villa during wet weather, however on arrival we were rather surprised to observe that the access track (not the villa which is located on a rocky headland) passes across an ancient landslide which was subject to some movement in December 2022 (after we had booked). Although access to the villa was possible by car during most of our stay, on the final morning after heavy overnight rain we decided to walk 150m along the muddy access track to the Security Gate (our luggage was taken by others on foot). However, during the dry season, there should be fewer access issues. On another matter, soon after our arrival we asked for some laundry to be done, however, several 'white' items were returned dirtier than they were originally. So just a small warning if requesting laundry to be done.

The villa was really beautiful - exactly like the photos. It was extremely clean, and had everything we needed. The bed was very comfortable. The pool was excellent and the views out to sea were amazing. It was a really peaceful environment, and the sunrise views from the top floor bedroom and terrace were incredible. The staff who were around at check in and to do daily cleaning were lovely and very helpful. They helped us with our bags. There were some nice walks nearby (you could walk down the hill to the small town - but see my comments on access to the villa). There were also food delivery options from nearby restaurants. There was great WiFi (good enough for working / video calls).

Access to the villa was bad. We stayed in late Feb/ early March, and there had been some rain. The road to get to the villa was extremely muddy and it was not possible for us to drive our car to the outside of the villa (meaning we had to walk in the mud for about 7 minutes to reach our car). There had been some kind of landslip, so the route to the villa was very uneven with some debris around (another villa had been close by, but it has now gone.) When we checked in and out, we had help with our bags (which was great), but I was quite shocked by how bad the access was. We were told a few days before our stay that the road wouldn't be suitable for a car due to rain, but I think it just isn't suitable for driving regardless of the rain, because of the landslip. Mopeds could access the villa (on days when the rain wasn't too bad) but it didn't look easy. There were works taking place daily (we didn't have any disruption because of this, and there was no noise) so the situation may improve as they fix the road. We were due to have an elderly relative visit us, but decided to cancel this as there was no way they would have been able to walk to the villa through the mud and uneven ground.