Ocean Villa - Joshua District

I would like to share how disappointed we are from how the villa looks/ the condition in which villa is. We were in various places around the world and have to say that this is one of the worst accommodation we’ve had so far. I was about convince my family and myself that we can make it trough since we paid whole time and it wasn’t cheap, but there is too much things going off the rails. Since we came we had no cleaning at all…and even at beginning wasn’t clean…dirty bed linens, toilets, one room is basically uninhabitable since the smell of mold, in the other one is leaking aircon and also trough the roof. And something is running trough the walls and ceilings during the night and is really “uncomfortable”, especially when you find a hole through the plasterboard and probably rats excrements near the place where our childrens sleep. Electricity went off and WiFi doesn’t not work. I have been trying to contact the manager but no response at all. We move out after couple days.

The views

Not a single clean in 4 nights Not answering the phone even they clearly listen (there was a funny moment where the music of the restaurant stopped cause we were calling their phone) Also the villa is so bad design that the water comes into the livingroom with VERY slippery floor so one of our friends fall down and hurt his back. Do they took responsability from that? ofc not. We were supposed to have breakfast included but last minute they said no and tried to charge us for it The whole villa was infested by rats, bugs, cockroaches, ants, mosquitos and many other insects that made even impossible to walk without stepping on them (I've been living in Bali for 3 years and I understand this may happen, but the case with this villa was INSANE) The door was not properly closing There was not hot water in 2 of the 3 bathrooms (and the pressure still bad) One of the AC controllers was missing so we freezed at night with no option to do anything about it (they didn't even provided us blankets to cover us) Sofa and bed sheets were full of gecko poops (for obvious reasons because of the huge amount of insects there we apparently lived in a Gecko buffet), but again, due to the fact there was not cleaning it was very disgusting to sleep in a beed full of insects, shit and licking water from the AC I could spend 30 more minutes explaining how disgusting was the whole experience but I think this is enough to create a mental picture of the story

Die Villa ist schön gelegen und gross mit privatem Pool. Das Personal im Restaurant war super freundlich und das Essen war sehr lecker.

Die ganze Anlage ist nicht mehr ganz in Schuss. Der Pool wurde die 8Tage kein einziges Mal gereinigt und war gelb grün an den letzten Tagen. Geputzt würde nie, ebenfalls wurden keine Handtücher ausgewechselt.

The villa has a nice design and a good kitchen.

The villa’s spatial design concept is very nice, and the kitchen is well designed and fully equipped. However, the main issue lies in the maintenance. During our stay, we experienced a leaking room, which caused rainwater to reach the bed. There was an unpleasant smell, the swimming pool was quite dirty, and the bathroom drainage was clogged, causing water to overflow. Unfortunately, due to these maintenance issues, I cannot recommend this property unless the management carries out significant improvements. Although complimentary breakfast for three persons was offered as compensation, it did not sufficiently address the overall inconvenience we experienced.

Mooie ruime kamers met eigen douche en toilet. De kamer op de 1e verdieping heeft mooi uitzicht over de rijstvelden en heel in de verte kan de de oceaan zien. Het ontbijt was goed met een ruime keus van JD.

Het is in de nacht niet makkelijk te vinden. Een bord zou handig zijn. Voor 5 personen was er weinig bestek aanwezig echter hadden we zelf ook bij kunnen vragen mijn dochter is door de even snel gemaakte vloer gezakt. En het onderhoud heeft wel een beetje achterstand. Ik geloof dat ze hier wel mee aan de slag gaan.

The breakfast was incredible!! We had a couple of minor questions, but the restaurant staff and housekeeping men were very helpful.

The sauna lock was broken so we couldn’t use the sauna. The WhatsApp number provided never responded. However, the restaurant staff were always available to help.

The property is beautiful and in a great location.

The property was a little dirty and feels like it needs a freshen up. Also having to pay for the sauna was a bit of a let down

The villa got huge space suit for group traveller

The villa was weird there got the altar inside one of the room n there is the blackboard wrote the word “recycle or die” not sure what it’s meant wrote that word inside the room and there are no water after 1 people shower and it’s took long wait to get the staff to fix it so we just left check out earlier

Great location, Great view. Staff were fantastic.

Need a bit of care and maintenance.