Cyan 3-Bedroom Villa in Protaras

Good location, villa is very spacious, nice and cheap jacuzzi.

Could be a little cleaner, at first sight it is ok, but small details annoy.

clean and tidy

I booked a villa only after verifying with the owners that they have a heated pool and jacuzzi for the winter days (I found their phone number on the Internet and corresponded with them before I closed the booking through messages, of course they demanded this promise that the pool and jacuzzi would be heated for another 53 euros extra) This was a major goal of the trip Our family and that was the only reason we closed in this villa even though the place was more expensive than other villas and the location was far from Larnaca and asked him to rent a car when we arrived the place was very clean and tidy but the pool and jacuzzi were not at all active and there were no blankets at all in all the rooms which is ridiculous that in January they don't provide blankets and my children had to sleep with coats because there are no blankets the problem is that there is no one to talk to no one Answers and only through messages that reach an external company. In all three days of the delay, they did not answer the messages and almost never came to operate the pool, even though they assured us several times even before the delay that the matter was sorted. It's a real shame and a shame that such a beautiful place with high potential has no service and ruined our whole family experience (and after I complained to them they promised to return the 53 euros I paid extra without any adequate compensation for a terrible service experience and that my children cried the whole vacation that I promised them an active pool) I book a lot through Booking around the world and this time I really felt like there was no one to talk to, I expect Booking to only work with places that can provide adequate service to your respected website and not to work with such places and the owners of the place I expect an adequate and significant compensation much more than 53 euros (when I paid 780 euros in vain just for the place)

Every thing

Nothing

The home.

The service with the team. The check in time was too late i got the house 5:30pm. No worth the money

Need to clean the property (windows and especially the jacuzzi)