5 Bedrooms with In-law suite REUNION RESORT Villa Pool, Spa, NO water park

Location of the villa was great and easy access to Disney Villa had soft beds and good kitchen with all appliances required.

Villa could do with a lick of paint, the pool had to keep cleaning it every day due to the leafs falling in from the trees. both video game machines was broken, kids was not happy with this. Broken sun loungers which all need updating.

The location was good with the Reunion complex being well thought out and easy to navigate. As a point of reference, if navigating using Google maps, I'd recommend navigating to 1600 Reunion Boulevard first as this is the location of the closest manned gate to get you in. The villa is big enough to accommodate at least 9 people and the overall layout was good.

Before I start this, I'd like to confirm that I don't have unrealistically high expectations. It doesn't take a lot to get a 10 out of 10 rating but, in this case, I think the low score is well warranted. The villa itself is a 6 out of 10 for me. It's big and spacious but is in serious need of maintenance. The list of issues we found were: Not cleaned with dust and cobwebs everywhere as well as food and stains found in the beds Bath and shower cubicles dirty and grimy Broken blinds in upstairs master bedroom Multiple blown lights Outdoor furniture either in need of repair or complete replacement (the legs of one sunbed had actually rusted through) Outside fan hanging from fitting with exposed wiring Upstairs balcony railing loose and unsafe Upstairs balcony door lock completely faulty and would not lock Bins overflowing on arrival (though this should have been the responsibility of the previous occupant to put the bins out) Missing screws and/or screw points sticking out of poorly assembled bunk bed in one of the rooms Wall tiles hanging off the wall Pool net ripped Broken kettle Clothes dryer filter broken Multiple remotes either broken or without batteries Pool toys stored in a bin of dirty green water Squirrel nesting in the eaves There were many more instances that we noted as well. We understand that wear and tear happens but there were far too many to ignore. We contacted the property management team (3 times before getting the first reply) and then had passive aggressive replies and demands for us to wait in the villa so they could send Larry out to us. After waiting for Larry (who we mistakenly assumed was coming to inspect), he arrived to spend 3 hours cleaning 3 rooms. Badly. Basically he swept up and mopped the floor. This villa needs some serious maintenance as well as the more serious safety issues resolving.

The location and the safety of a gated community

The villa was really tired and is in need of a good spruce up. Mouse dropping all over the kitchen along with mouse traps. Broken washing machine which damaged three shirts. No internet for three days. Broken sun lounger which meant not enough for the six of us. No air conditioning in two of the four bedrooms.

I like that the property did look like the pictures on line.

The air conditioning was not good quality. It only worked well in the upstairs suite and upstairs in law suite. It was just to hot for the air to not cool the entire home. I think that check out time should be at least until 10am not before.

The AC seemed to not to working at 100%

The house was as good as it looks in the pictures, showing a bit of wear in places (the pool table coul do with some tlc). Make sure you double your drive times if you are hitting the parks though as the I4 etc jams up with traffic. Overall we loved reunion and the house though and I’d happily go back.

The keypad entry system was certainly not seamless, it was a challenge to lock the main house door and very difficult to open and close the in-laws suite, the very capable Larry did however replace the offending lock and all was well from then on. It would have been worth knowing that you had to bring your own console titles as there were none there however i very much enjoyed the retro arcade games. It would have been really useful to have the multiple gatehouse manned entrances marked on a good map ahead of arrival though as Google took me to an unmanned entrance and I couldn’t get into Reunion on arrival, we had to ask for directions.

Location, size of the house with space for the family

Maintenance, lack of good cleaning. The house is in need of care and attention.

the pool and spa and outdoor seating areas - the game room : theater was amazing !

the beds were hard especially the in law suite and only 1-2 towels in each bathroom