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8.1 / 10 Guest Rating

Villa Sapphire at Palm Beach

4 Bay Road Unit 23, Palm Beach, nz

Villa Sapphire at Palm Beach - main view

About the Property

Luxurious Villa Haven with Stunning Views

Unwind in Style: Indulge in the comfort of air-conditioned rooms, a private pool with breathtaking views, and a charming garden view balcony.

Gourmet Dining and Relaxation: Enjoy exquisite meals at the in-house restaurant, take a dip in the hot tub, and embrace the serene outdoor dining area.

Activities Galore: From yoga classes to snorkeling, windsurfing, and hiking, Villa Haven offers a plethora of activities for a memorable stay.

Experience paradise at Villa Haven - Waiheke Escapes. Book now for an unforgettable retreat!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Hot tub/Jacuzzi
Massage services

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please note that there is a 3% charge when paying with a credit card. Please note that rooms will not be serviced for the duration of your stay. For more information, or to request housekeeping services, please use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation. All guests must sign the property's Terms of Stay prior to arrival. Please note that this property has a strict 'No Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made. Please note that this property is strictly nonsmoking. If evidence of smoking is found in the rooms, an additional cleaning fee may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.1
Excellent16 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

H
HelenenzNZ
Verified booking
couple
Standard Room
Stayed in Mar 5, 2026

"Exceptional"

9.0
Helpful?
C
CherylnzNZ
Verified booking
couple
Standard Room
Stayed in Feb 9, 2026

"Excellent"

8.0
Helpful?
A
AnthonynzNZ
Verified booking
couple
Standard Room
Stayed in Dec 2, 2025

"Exceptional"

9.0
Helpful?
K
KellihernzNZ
Verified booking
young couple
Standard Room
Stayed in Feb 20, 2025

"Would come back again provided the TV was in good working condition."

8.0

Didn't have breakfast.

TV in our unit did not work satisfactorily and couldn't be fixed by staff. Was not offered alternative TV.

Helpful?
M
MeredithnzNZ
Verified booking
young couple
Standard Room
Stayed in Feb 14, 2025

"Very good"

8.0

Lovely view and facilities, was wonderful sitting on the deck under the umbrella. Really lovely place to stay.

Mattress was far too soft, had some back pain as a result.

Helpful?
C
ChrissynzNZ
Verified booking
young couple
Standard Room
Stayed in Jan 30, 2024

"Wouldn’t stay again, especially for the price."

5.0

The location

Very unclean, especially considering the $140 cleaning fee. Sheets were stained, there were cockroaches, and spiders webs everywhere.

Helpful?
J
JonzNZ
Verified booking
young couple
Standard Room
Stayed in Nov 27, 2023

"Not fully explained details of what are extra costs"

5.0

septic smell from facilities

Helpful?
K
KobynzNZ
Verified booking
young couple
Standard Room
Stayed in Nov 16, 2023

"Off peak season"

6.0

The facility's were cool to have. The young lady on the bar was really lovely. The eggs Benedict breakfast was nicely presented and delicious. The bed was comfortable.

The morning after we arrived, I woke to have a coffee and enjoy it on the deck. Was really impressed with the amount of coffee sugar and tea available but went to the fridge thinking there would be enough for my first coffee till I could get to the shop which is a bus ride away. But there was no milk. So we went to grab a coffee from the coffee shop area at the resort but there was noone at the counter or in the building besides a cleaner. We went to check the pool out for a swim but there was duck poo all sunk to the bottom of the pool as well as rubbish sitting at the bottom of it (that night, we saw ducks swimming in the pool). We were told the kitchen would be open for dinner and they were getting a new menu and chef that night. So we went about our day thinking we would have dinner at the resort so didn't have dinner before returning. We approached the chef and he was super rude and just said no the kitchen is closed then I told him his menu was really nice and what a good job he done with that. He just looked me up and down and said nothing so I said thank you and left. He was looking at us like we were dumb🤷‍♀️. We had to wait till the morning to catch the bus to the shops to eat, so had to skip dinner that night.The lady on reception didn't listen to or maybe understand anything we were saying when trying to make conversation about the mini golf or anything. The Taxi service recommended as the cheapest in the Island ended up being $50 for a 6 minute drive so not a good recommendation. The spa pool water was slightly brown and no pump was flowing so I'm guessing it wasn't on to clean it continuously. The view was okay but was a bit uncomfortable coming out on to the deck as the neighbour's are right there and it's a bit awkward so the privacy levels are very slim. The beautiful wooden sliding door wasn't sliding and was off the rails, tried to fix it or make it easier to slide but couldn't. Was a hassle to try use.

Helpful?
S
SamnzNZ
Verified booking
young couple
Standard Room
Stayed in Oct 22, 2023

"Exceptional"

10.0
Helpful?
C
ChavaughnnzNZ
Verified booking
young couple
Standard Room
Stayed in Sep 8, 2023

"Exceptional"

10.0

Beautiful clean villas, easy access to restaurant and facilities

The spa/jacuzzi two of the jets didn't work, but that's part of the resort to likely manage

Helpful?
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