Exclusive villa!! Heated pool !! PRICE Luxury Villa Puerto De la Cruz

Nice location with great view,heated pool,large villa plenty space for family.

We have terrible 7days from 10days stay. From our arriving to the villa was big dissapointing, strong mould smell inside the villa with large places wet/mouldy walls. Is dangerous for our child with asthma Shower outside the pool not working Washing machine was faulty On the third day we no hot water so can't ger the shower Tap at the kitchen start leaking and flooded all kitchen Fridge was broke is wel on day 4 show 11 degrees When have to contact and reported to the owner every day, he blame previous people stayed and broke washing machine ,offer for us loudering service in town ,but you on holidays not realy like spend 15min drive to wash your stuff Hot water he try to fixt for 4 days only after 4 days boiler was fixt ,he replay to us he not left as with out how water ,is Lie,when he heat water during the day from the solar panels only 2 people can have shower then non left hot water for other we was 3 adults and 2 kids He explain fridge work perfect but not +7-11 is not normal temperature for the fridge.He lie for us Pilow in one room was with mouldy stain, walls with stains,owner explain few weeks before our stay was heavy rain is lies,this stains was good few months old or older. Only when we start contact and complain to the booking. com with all rised issues and asked some compensation or refund ,because we paid 2400 euro for 10days stay,where we no service for first 7 days is not acceptable After 7 days of our stay we got new washing machine,hot water finaly was fixed with the fridge and kitchen tap, only we think is booking.com was involved and help with this,but owner refused any financel compensation for the service we don't have on our stay ,booking.com no power to do anything Very big dissapointing with our stay our holidays was ruined, is not luxury villa,is BROKEN ALL BUILDING WITH FOLING APART. VOID,VOID

La villa es muy cómoda y tiene todo lo necesario. La zona muy tranquila. Las vistas son muy bonitas!

La piscina estaba un poco fría para mi gusto, aunque era climatizada.

Tetszett, hogy a ház teljesen felszerelt volt , hatalmas garázs, és minden amire szükségünk volt adott volt!

A felső szobában nem volt ajtó és a wc az ágy mellett volt ! A medence vize lehetett volna kicsit melegebb!