Splendid Mykonos Luxury Villas & Suites

We chose this accomodation because me were 2 friends travelling together and did not want to share a bed. When we booked the room, the description indicated that there were 1 double bed and one sofa bed. When we arived at the property we where welcomed by a cleaning lady and a member of the acounting office, they said that they upgraded us to a better room. To our surprise, "the better room" was that instead of the sofa bed it had a small indoor pool (more like a large jaccuzi). We informed them that we do not want the upgrade, because we want seperate beds. They said that they are not the ones that book the rooms, the person responsible was absent and couldn;t be reached by phone, so we had to wait and they will try contacting her so that they know what to do. To cut the story short, it turned out the room we booked was occupied by someone else and they tried to trick us into staying at another room, calling it upgrade. When we insisted we get the room we booked, they left us waiting alone and tired for almost 2 hours and then they gave as a villa to use for 1 day, until the room we booked would be availaible. conclusion: 1) they lied to us, saying that they did not have a triple room. Later, they found one 2) they made us change rooms, because it suited them better 3) We where supposed to check in at 15:00, but they made us wait for 2 hours before they gave us a room!!! and finally checked in at 17:00, ruining our first day there. 4) Extremelly rude! They day we were supposed to check out (check out until 11:00), 2 cleaning ladies knocked our door and said "they told us you should leave now"!!! Those where their exact words... Leave now...

The bar staff were excellent especially a lad called alex. A Romanian lad. Very polite and always smiling. He is a asset to this place

Not much tbh

Absolutely amazing. Secure, quiet, clean & very luxury.

It’s a luxury hotel with perfect location.. walking distance from the old town. And it’s very safe with private gate. They are very generous and welcoming.. we were lucky and got an upgrade upon arrival. We got a suite with a shared pool (between only 3 suites) but to looks like it’s just ours. Sure I would come again to this hotel ❤️

Nothing!

Amazing feeling to have an own private pool in the room, it was great to go for a swim straight out of the bed. Location is great, calm and quiet and stil very close to everything. Our hostess Annie was very kind and helpfull and every communication with her was quick and easy.

I had a amazing time

everything was find