Cloud 9 Estate - Chalet

We like the view, the house everything was available and comfortable

The bedroom door to be fixed

The views were stunning, the property was very conveniently stocked, supplies wise. The property was very spacious and it is nicely isolated from the city but still a stone throw away from it should you need supplies. We did not need the staff but Angie was still kind enough to check in on us to make sure that is the case.

The main sliding door is faulty and is a major hassle to lock, the showers are clean and spacious but the water pressure is low (but that's just a personal preference thing), as it didn't bother my wife.

The property was beautiful. Very well equipped and had everything one needed. Lots of heating for the winter months. Beautiful views and lovely decor. Felt like home away from home. Very comfortable.

There are stairs down to the villa so if you have elderly folk with you keep that in mind. The door for the main bedroom did not lock which was the only thing I could fault.

Location and views ; staff availability and friendliness; container living experience

1-2 minor fixes to be made - already advised staff. - did not detract from stay experience

The facilities and views!

Situated just outside Knysna central in an estate