Serenite Ella

The stay was the highlight of the Sri Lanka trip. The staff is amazing goes out of the way to ensure that your stay is comfortable. But the best part of the stay is the view from the room(and the bathroom). The bathroom has a glass window overlooking the valley and it's honestly refreshing.

Good staff, housekeeping and f&b staff were great. Spacious room.

Few minor issues- TV didn’t work, hairdryer didn’t work, lock issue but didn’t bother us much, rest was good .

Habitación y baño amplios y muy limpios, con un ventanal a unas vistas impresionantes. Amplia terraza. Desayuno completo y personal muy amable.

El grifo de la ducha no funcionaba bien pero se podía utilizar

The views were absolutely amazing! This property offers beautiful valley views and a very scenic stay. I had originally booked a superior room, which was spacious and comfortable, but it did not have the kind of view I was hoping for. I requested a room change, and the staff kindly accommodated my request by moving me to a room with stunning valley views, exactly what I wanted. This really made my stay special.

The location of the property is beautiful. The cafe overlooks the mountains with waterfalls and truly is beautifully located. The staff were friendly and helpful and the dinner at the cafe was ok.

Our room was not at all like the pictures on the website. It was extremely dated and lacking serious cleanliness. Stains on bedding and with the bathroom being the worst. The blinds didn’t work, the toilet and bath were stained. The taps were bolted down with makeshift brackets. The shower was dirty and moldy. The whole bathroom smelled foul due to a smell coming from the drain in the floor. The toilet was loose. It was one of the worst rooms we stayed during our travels. Breakfast the following morning was also not very good. We couldn’t wait to leave and luckily we only stayed for 1 night. Definitely not worth the price you pay..

Vistas y comida

Recepcion hasta las 22.00

La vue exceptionnelle. La qualité des petits déjeuners. La gentillesse et la disponibilité du personnel. La tranquillité. La faune et la flore environnantes.

Amazing view and nice room/bathroom. It’s in a high hill location so you’ll need.a tuk tuk to everything but was worth it for the view. Restaurant was basic but served wine which seems a rarity in SL. Staff were very helpful.

Personnel aux petits soins. Situation exceptionnelle

Wifi est insuffisant Salle de bains à rafraîchir

Utsikten från hotellet är super och det var den största anledningen till att vi bokade. Priset man betalar med läget är att man är en bit ifrån restauranger och själva centrum av Ella men det löser man med en Tuktuk.

Poolen var ok men inte mer. Dock är det inte anledningen för att besöka detta hotellet. Rummen fina och badrummet väldigt bra.