Zostel Spiti

The View and the location

Location and facilities. Can have nice interaction with people from all over. Recreation room, dining rooms very creatively made and decorated. Staff is good.

With common balcony, privacy is always compromised. So, not so romantic kind off. Food options are limited.

I liked it's ambience and people. It's actually relaxing to have comfort place like Zostel in Kaza at such an altitude.

IN FACT I LIKED ONLY LOCATION OF THE PROPERTY. EVERYTHING ELSE WAS NOT UP TO THE MARK AND VALUE FOR MONEY.

STAFF BEHAVIOUR. I KNOW AND UNDERTAND THE NO LUGGAGE HANDLING POLICY OF ZOSTAL PROPERTIES BUT THE STAFF OF KAZA PROPERTY WERE TOO MUCH RESISTING TO BRING OUR TEMPO TRAVELLER IN OPEN PREMISES OF THE PROPERTY SO THAT WE NEED NOT TO CARRY LOT OF LUGGAGE FROM OUR TEMPO TRAVERLLER WHICH WAS QUITE AWAY FROM ( PARKED OUTSIDE ) THE DORE STEPS OF THE RECEPTION. IN KASA WITH ALREADY OXYGEN ISSUE , WE WANTED TO REDUCE THE DISTANCE OF OUR VEHICLE AND THE PROPERTY DOOR STEPS SO THAT WE NEED NOT TO CARRY BULKY LUGGAGES FROM FAR WAY PARKING PLACE TO OUR ROOMS. THIS KIND OF POLICY IS COMPLETELY IN-HUMAN AND IN PARTICULAR WHEN GUESTS ARE AT HIGH ALTITUDE PLACE WHERE OXYGEN ISSUE HAS ALREADY AFFECTED THEIR STAMINA & ENERGY TO CARRY BULKY LUGGAGES. OUR ROOMS WERE AT FIRST FLOOR AND STAFF WAS EXPECTING US TO CARRY LUGGAGE FROM PARKING PLACE TO ROOMS. WE WERE READY TO CARRY OUR LUGGAGES TO OUR ROOMS BUT WANTED THE VEHICLE TO BRING INSIDE IN OPEN PREMISES SO THAT THE DISTANCE IS REDUCED WHICH THE STAFF WAS NOT SUPPORTING TO US. FINALLY WE HAD TO MAKE A CALL TO ZOSTAL , DECRIBED THE SITUATION AND AFTER LONG CONVERSATION THEY ALLOWED , WHICH IS LIKE BEGGING . THIS IS QUITE DISAPPOINTING. THE PROPERTY IS ALSO NOT MAINTIANED AT ALL . WE STAYED AT ZOSTAL - KALPA WHICH IS MUCH - MUCH BETTER PROPERTY AND MUCH BETTER MAINTAINED TOO.

All good, staff, location, facilities.

Just that water facility but that's due to the challenge which all the Kaza face due to extreme cold weather. Everything frozen.