CasAMARelo Hostel

Extremely distressing and unsafe experience. Before my arrival, I contacted the hostel several times regarding important matters (health issues, check-in information, bed request). I never received a single response. When I arrived around 8:30 PM, there were no instructions, no signs, and nobody answered the door despite me ringing many times. I was left alone outside at night, in a country I do not know, as a solo female traveler, crying and panicking in the street until local shopkeepers helped me. One of them told me this apparently happens regularly. Eventually, a volunteer arrived and told me they had “assumed I wouldn’t come” despite never replying to my messages. The next morning, I discovered that my Booking reservation had been cancelled without my consent even though I was already staying there and had paid. This felt extremely dishonest. During the entire stay, nobody apologized or even acknowledged what happened. The atmosphere was very uncomfortable: volunteers occupied the common spaces all day drinking alcohol, blasting music and making guests feel unwelcome. I asked to leave early and be refunded for my last night because the place was causing me severe anxiety. My request was refused. The worst happened on my final night when I went to the bathroom around midnight and found someone masturbating in the common living room. I did not sleep afterwards. I felt deeply unsafe, disrespected and humiliated. This experience completely ruined my stay in Salvador and left me in a constant state of anxiety. Despite everything, I never received any apology or explanation from the hostel. This place presents itself as “safe” and welcoming. In my experience, it was the exact opposite, especially for a woman traveling alone. I strongly do not recommend staying here.

Primero lo primero, ¡Muchísimas Gracias! Escogí este hostel como el primer y único lugar de estadía en Salvador de Bahía,  Brasil y salí con el corazón lleno de ver  talento y calidad  humana. CasAmarelo es un lugar ecléctico, colorido,limpio y seguro. El trato de todos fue formidable lo cual dio espacio para multiples conexiones. Mi vuelo llegó pasada la media noche y después de haber tomado un vehículo, finalmente llegué a lo que sería mi casa por unos días. Tuve una fuerte noción de que tendría una excelente experiencia cuando llegan al hostel y de lejos presentí que quien abría el portón iba al mismo lugar. . Las áreas comunes siempre li pias y ordenadas también se prestaban para hacer network, leer un libre o simplemente contemplar el mar en silencio. Gracias por llevarme a la playa de noche por primera vez en la vida. 😜 Gracias por introducirme al "Bar das P*tas". 🤭 Gracias especiales a TODXS por llevarme a pasear , hacerme comidita todas las mañanas y simplemente ser parte dela experiencia. Volveré muy pronto.

I loved everything.

Vibe muito boa do Hostel

A localização é ótima, praticamente de frente para praia. Bem silencioso, tem uma varadinha com vista de frente pra praia.

Falta de esclarecimentos na chegada ao hostel, alguns voluntários/funcionários super perdidos e nenhum pouco atenciosos.