Helena Hostel

I spent a whole week in Cali in Helena Hostel at the end of december 2023. Helena, the owner of the hostel is super nice, very helpfull and always want to share coffee. The hostel is very very clean and there is lot s of space so that everyone feels like home. During my 5 month travel in South America, Helena hostel was my favorite!! Furtheremore the location is perfect and very close to the salsa class. Go in there you will definitely not regret it!

Very clean, had hot water for showers and I enjoyed the hammock.

No towels or fans and keeping the windows closed.

Elena is a wonderful host who treats her guests like family. She invited me to share a New Year's dinner with her family. Her place is safe, super clean and very comfortable. She is attentive and helpful. This hostel is a no-brainer for any foreigner visiting Cali. The location is wonderful, right beside an artist community and close to stores and restaurants.

Everything was wonderful.

The owner's friendliness and her willingness to solve an issue with the reservation.

There was a slight difference between the value issued in Booking and the payment at the hostel, but no big deal.

Elena the owner is amazing. She is not nice and great to be around becuase of "customer service", although of course she delivers this exceptionally. She is just in fact a genuinly great person that also loves nice interaccións and to meet good people too. Personally, the things I look for most when travelling is to connect with local people and so by staying here this is the thing that I have most liked. The Location is excellent for learning to salsa and if you treat Elena and her home with respect, you are treated with the same and it becomes your home too.

Nothing.

-It is quite loud at night -Feels like the owner should trust guests enough to give them keys to access the property at night. Right now, what we have to do is ring the loud bell which can wake the entire hostel up.

Helena is a great hostess and I immediately felt welcome by her warm smile! She made me feel at home in her really nice hostel. The hostel is located right in the center of San Antonio with many bars and restaurants nearby. The hostel also offers a great view of the neighborhood as well as hammocks to relax in. Also, the WIFI is super fast and available throughout the hostel. Moreover, Helena is very helpful and supportive and even assisted me with my doctor's visit.

Location was good. Friendly owners

Dorm room was a bit noisy from outdoors.

Helena and the staff are super kind and helpful. Very well located

Noisy if people is talking in the hall