Hostal Chimenea

Comfortable, safe, nearby various places and activities. Easily accessible. Friendly staff. Security. 1.2 liter bottles of water for $1. Rooms right next to pool. (Had to continually cross over wet tiles to get to room.) Centrally located for a variety of activities, including spas. Tour guides come to hotel. The horse tour was less than stellar. The guides needed to call after they lost their way. The customer care was lackluster at best. Did not stop at the water fall, which was to be a highlight.

It is very nice and clean and plenty of hot water.

We were told breakfast was included then the last day were charged $85 for breakfast.

Unfortunately this hostal has clearly declined recently. I had been here few times in the past. It seems there's a new administration. Pillows, mattresses and linen were not particularly clean. If you can fall asleep while smelling humidity odors, go for it! In Baños one can find hundreds of options, cheaper than this. I think this hostal is surviving due to its previous soon-to-evaporate good reputation. Certainly to suppress from one's favorites´list while in Baños.

Good price. Our room looked out over a waterfall. Staff was helpful and kind. Laundry service in the hotel was fast.

Beds weren't very comfortable. The shower wasn't always hot. On our first morning, our showers were cold and lukewarm. Other days they were fine so it was probably just a time when a lot of people had showered.

Awesome staff, excellent location, clean rooms, nice patio, amazing breakfast.

Limited parking space

Great location out of the city center Nice rooms Friendly and helpful personnel

It can be quite noisy in the hostel and rooms. I had to put some ear plugs to sleep well Kitchen isn't well equipped and nothing is provided

The staff were wonderful, friendly, helpful! The breakfasts were delicious and very reasonable! They were so efficient in doing our laundry! Loved the location, close to the thermal baths, waterfall, restaurants, etc. A very walkable location to everything! Cleaned our room on a daily basis. The price was very reasonable.

That they didn't accept credit cards so everything had to be paid in cash. That we had to pay to use the hot tub.