Hostel Phuong Nga

Wifi yếu, cách âm kém

Sạch sẽ, chi vui vẻ

Không cho kem nước suối

Big room, very central position

Staff writes only in Vietnamese (even if you ask to write in english). Luckily there is Google translator. Rooms windows opens against a wall. We stayed without water from 20.30 to 23.00 without any warning by the host.

Clean and comfortable rooms.

This could be a good place if they would know how to be with costumers. When we arrived no one was at the reception. No one came when we ring the bell at the gate. We where waiting a long time. Also we booked a room with AC and Balcony. She gave us a room without both. When i came down to complain she said customers are in the room. The day after we changed the room. That one had a balcony but no AC. I guess there are no rooms with AC. So you should not put rooms online telling you have AC. Also we washed our close here. When we wanted it back my boyfriend went to the reception but again no one there. The owner came and said he is getting his wife. My boyfriend waited for 45minutes until he came back and did it by hisself. He charged us 200.000. Later when we went down his wife came and wanted us to pay for the laundry again. She said its 95.000. I told her that we paid already and paid to much. When she saw us again she gave us 100.000 back but still this service is really bad.